Reviews
Great place to do business!
As a past customer the process for leasing couldn"t be easier. My salesman, John Berto, is a real professional. He knows his product and made the whole process wonderful. I would recommed this salesman and the dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joel - thank you so much for the kind words. We look forward to working with you again in the future!
John Berto is great!
John Berto is an excellent salesman. He completely took care of me and showed me how everything works in my new car. Bob Jackson assisted me with signing the paperwork and was very attentive to my needs. The dealership itself is beautiful and everyone is friendly. This is the second time I am leasing from this dealership and I felt like I got my money's worth. I will come back when my lease expires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sue, thank you so much for the kind words. We hope you enjoy your vehicle and look forward to working with you again as well.
Great experience
It was a pleasure buying my new vehicle from Hempstead Lincoln. The moment I entered the dealership I was greeted by the receptionist and offered assistance. The salesman Alexander was professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words. We look forward to working with you again in the future.
great buying experience out standing staff
With the help of Eric Saiwak in sales and Micheal Belcastro in finance made this buying experience great at this dealership. I felt welcomed treated courtiously and promptly understanding my needs and limitations on my budget they found a way to exceed my expectations on my purchase thanks Jose' Bronx N.Y.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose - thank you so much for the kind words. We look forward to working with you again in the future!
Excellent Customer Service & Into the Truck I've Always Want
John is a wonderful person and truly cares. This will be my 5th car/suv/truck with him. He always finds a way to help you find exactly what you're looking for. I consider him a friend and someone I truly trust when deciding every three years what I want to drive. I highly recommend John Berto, you will not be disappointed. He is always extremely patient and kind. He gives you choices and possibilities so you can make a complete and informed decision. His personal touch is rare and this is why I am a loyal customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Antoinette - thank you so much for the 5-star rating! We hope you enjoy your new vehicle and look forward to working with you again when it's time for your sixth!
Excellent Customer Service and Tech Determination
Dealt with Karen in Customer Service and Dennis in Service as the Tech. What patience and attention to detail! Every step of the process they were helpful and courteous. Highly recommend working with them. They were determined to get my issues resolved and did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words. We look forward to working with you again in the future!
Helped me out of a jam
Karen was very helpful and I am very thankful for the entire Ford team. I was out of town on business and my car broke down and needed major work. I managed to get to the dealer and they had my engine fixed in less than 3 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star rating. We're glad that our service department was able to help you out so quickly!
Excellent Customer Service
This dealership was a pleasure to deal with. My salesman Tom & the sales manager John were extremely knowledgeable with the vehicles & guided me, understanding my needs. They gave me a great price, better than the 2 other dealerships that I went to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick - we appreciate you taking the time to write such a wonderful review. We look forward to working with you again in the future.
Awesome Karen
Karen comes through for me yet again Every time the experience with her gets better and better. It is a pleasure to deal with her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. It is you that is a pleasure to deal with and we look forward to working with you again in the future!
noise in engine, new tires, antifreeze change, blend door
Car was in for service to repair pressure hose, antifreeze change, new tires, oil change, blend door repair. Spoke to Karen when car was left off for servicing. Immediately she organized a loner vehicle until all repairs were completed. Parts had to be ordered and when received the remaining work was completed. Had the loner vehicle for 6 days which was an experience due to the size of the ford explorer. Returned the loner and I am now driving my newly serviced 10 year old Sable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review. We look forward to working with you again in the future.