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Hempstead Ford Lincoln

(2,284 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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This was the FOURTH car I purchased from Hempstead Ford and the THIRD car I purchased from JC Crescenzo. We love our new Bronco, but this review is about JC. There are many reasons we've gone back to JC. He is straight-forward, honest and there's no xx. He's a sales consultant, NOT a salesman. He explains about your options and answers questions honestly in an attempt to ensure you will be happy with your new car. He's not at all pushy (It helps this is a no haggle dealer) and he's trustworthy. When I got home after picking up our new Bronco we found a minor issue with the car. I immediately called JC and he assured me the dealer would fix the issue. Sure enough, JC himself, facilitated the fix and this minor issue was quickly resolved. At other dealers I have dealt with in the past, I'm sure this minor issue would have been a major pain. BTW, for my previous car, I visited JC but what I wanted was not currently available. Sure enough, almost two months later he called me and said, "The car you wanted just came in. I'm holding it for you before putting it on the website". I went to see him and he was right. I bought the car immediately. You can be sure when the time comes for another car, we will call JC and Hempstead Ford FIRST.

This was the FOURTH car I purchased from Hempstead Ford and the THIRD car I purchased from JC Crescenzo. We love our new Bronco, but this review is about JC. There are many reasons we've gone back to JC. He is straight-forward, honest and there's no xx. He's a sales consultant, NOT a salesman. He explains about your options and answers questions honestly in an attempt to ensure you will be happy with your new car. He's not at all pushy (It helps this is a no haggle dealer) and he's trustworthy. When I got home after picking up our new Bronco we found a minor issue with the car. I immediately called JC and he assured me the dealer would fix the issue. Sure enough, JC himself, facilitated the fix and this minor issue was quickly resolved. At other dealers I have dealt with in the past, I'm sure this minor issue would have been a major pain. BTW, for my previous car, I visited JC but what I wanted was not currently available. Sure enough, almost two months later he called me and said, "The car you wanted just came in. I'm holding it for you before putting it on the website". I went to see him and he was right. I bought the car immediately. You can be sure when the time comes for another car, we will call JC and Hempstead Ford FIRST.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Excellent service, very professional and helpful throughout the process i would recommend the dealership to anyone.

Excellent service, very professional and helpful throughout the process i would recommend the dealership to anyone.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thanks so much for the kind words and for recommending us, Derrick! Professionalism and good service are what we aim for every visit, and we're glad it came through.

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Excellent service and fully transparent with the work. Even helped with the warranty claim that saved me $$$

Excellent service and fully transparent with the work. Even helped with the warranty claim that saved me $$$

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad the warranty claim worked out in your favor. Transparency is something we take seriously here, and it's great to know that showed in your visit. Thanks for the kind words!

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I came in with a flat tire. Rich got my car serviced as soon as he could. i was in and out within an hour (maybe not even that long) Staff is always warm & welcoming-no complaints here.

I came in with a flat tire. Rich got my car serviced as soon as he could. i was in and out within an hour (maybe not even that long) Staff is always warm & welcoming-no complaints here.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Flat tires never happen at a convenient time, so we're happy Rich got you back on the road so quickly. Thanks for calling out our team's hospitality, that means a lot to us. See you next time!

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Karen always is pleasant to deal with and shows concern if you have a problem. Hempstead Lincoln is such a pleasure to deal with

Karen always is pleasant to deal with and shows concern if you have a problem. Hempstead Lincoln is such a pleasure to deal with

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5.0
0 people out of 0 found this review helpful.
Dealer response

Karen's kindness and attention to detail don't go unnoticed, we're so glad she's made your visits easy. Thanks for being part of the Hempstead Lincoln family!

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I have worked with John on two occasions and both times the attention and honest effort to work with you was greatly appreciated. John is a gentleman and while sales are what they are, John has been quite transparent. Thanks!

I have worked with John on two occasions and both times the attention and honest effort to work with you was greatly appreciated. John is a gentleman and while sales are what they are, John has been quite transparent. Thanks!

Rating breakdown (out of 5):
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4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this! We're glad John has earned your trust twice over. Transparency is something we ask of our whole sales team, and it's great to hear it's coming through loud and clear. We'll be sure to pass along your kind words to him. Thanks again for choosing us!

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Fantastic Dealership! After months of no luck with finding the car I wanted, I was reached out to by Carmine about my dream car the F150 Platinum! Stan had showed me the car and it was exactly what I wanted. Both were so helpful with everything and went the extra mile! Please run to Hempstead Ford!

Fantastic Dealership! After months of no luck with finding the car I wanted, I was reached out to by Carmine about my dream car the F150 Platinum! Stan had showed me the car and it was exactly what I wanted. Both were so helpful with everything and went the extra mile! Please run to Hempstead Ford!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nothing beats finally landing the truck you've been searching for, and that F-150 Platinum is a great one. Carmine and Stan will be happy to hear this. Thanks for the kind words and for choosing Hempstead Ford. Enjoy the new ride!

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Outstanding experience purchasing a new vehicle! From beginning to end customer service was the best and I highly recommend visiting Hempstead Ford. Frank was easy to work with and made the process seamless and efficient. Very happy customer!

Outstanding experience purchasing a new vehicle! From beginning to end customer service was the best and I highly recommend visiting Hempstead Ford. Frank was easy to work with and made the process seamless and efficient. Very happy customer!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Smooth and efficient is exactly what we aim for, so it's great to hear Frank delivered. Thanks for the recommendation and for trusting us with your purchase. Congratulations on the new vehicle, and welcome to the Hempstead Ford family!

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I had a great experience working with Ariq when purchasing my car. He was helpful, patient, and made the entire process feel easy and stress-free. He answered all of my questions, explained everything clearly, and never made me feel pressured into making a decision. I really appreciated how professional and friendly he was throughout the whole experience. I’m extremely happy with my new car and would definitely recommend him to anyone looking to purchase a vehicle!

I had a great experience working with Ariq when purchasing my car. He was helpful, patient, and made the entire process feel easy and stress-free. He answered all of my questions, explained everything clearly, and never made me feel pressured into making a decision. I really appreciated how professional and friendly he was throughout the whole experience. I’m extremely happy with my new car and would definitely recommend him to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this, we're so glad Ariq made your car buying experience such a positive one. Taking the time to explain things clearly and keeping the pressure off is exactly what we aim for. Congrats on your new car, and we'll be sure to pass along your kind words to him!

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I had an amazing experience purchasing my Bronco! From start to finish, Mike S. made the entire process easy, stress-free, and enjoyable. He were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He worked hard to find the right vehicle and made sure I was comfortable with every step of the process. His communication was excellent, and I truly felt like he had my best interests in mind. If you’re looking for someone who is honest, professional, and genuinely cares about their customers, I highly recommend working with Mike S. Thank you for making this such a great car-buying experience—I absolutely love my Bronco!

I had an amazing experience purchasing my Bronco! From start to finish, Mike S. made the entire process easy, stress-free, and enjoyable. He were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He worked hard to find the right vehicle and made sure I was comfortable with every step of the process. His communication was excellent, and I truly felt like he had my best interests in mind. If you’re looking for someone who is honest, professional, and genuinely cares about their customers, I highly recommend working with Mike S. Thank you for making this such a great car-buying experience—I absolutely love my Bronco!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Bronco! Mike really goes above and beyond for his customers, and we love hearing that he took such good care of you throughout the process. Thanks for trusting us with your purchase, and enjoy every mile in that Bronco!

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