Hempstead Ford Lincoln

This is the fifth vehicle we’ve bought from Hempstead Ford, and the fact that we keep coming back says most of what you need to know. We’ve bought enough cars to know what a good dealership feels like, and it comes down to being treated fairly, getting straight answers, and never feeling like a number on a board. Hempstead Ford has delivered that every time, and our 2027 Explorer xx-Line was no exception. We were coming out of a Ford Edge, and we’ll admit we had some concerns going in. The Explorer is a bigger vehicle, and we worried it might ride more like a truck. We’d done our homework on the trim and pricing beforehand, and Frank met us with the same professionalism and ease we’ve come to expect. The test drive was relaxed and unhurried, and we took the xx-Line out on local roads. Our worry disappeared quickly. The Explorer does not drive like a truck. The ride is outstanding, composed and quiet, and honestly even better than the Edge. It also has a sportier look and feel than we expected from a three-row family SUV, and the cabin and large touchscreen made it easy to picture daily life with it. We knew by the end of the drive that it was the right choice. The sales process was just as smooth. Pricing was transparent, our questions got clear answers, and we reached a deal without any drawn-out back-and-forth or pressure. Frank knew the xx-Line well, including how it differs from the other 2027 Explorer trims, and he respected that we’d already done our research. Finance was equally painless. Mike walked us through the paperwork clearly, the numbers matched what we’d discussed, and nothing in the final contract surprised us. After five purchases, what keeps us loyal is consistency. Every visit has been handled by people who respect our time and our intelligence, and this one was no different. The Explorer has lived up to that first impression, and we’re looking forward to many miles in it. We’d recommend Hempstead Ford, and both Frank and Mike in particular, without hesitation to first-time buyers and longtime customers alike. Overall experience: 5 stars.

I had a great experience with the dealership and especially with my sales rep, Ariq. He was excellent throughout the entire process—professional, helpful, responsive, and very easy to work with. Everything was straightforward and painless from start to finish, with no unnecessary pressure or hassle. I’m very happy with my new Explorer and would definitely recommend Ariq to anyone looking for a smooth car-buying experience.

This was the FOURTH car I purchased from Hempstead Ford and the THIRD car I purchased from JC Crescenzo. We love our new Bronco, but this review is about JC. There are many reasons we've gone back to JC. He is straight-forward, honest and there's no xx. He's a sales consultant, NOT a salesman. He explains about your options and answers questions honestly in an attempt to ensure you will be happy with your new car. He's not at all pushy (It helps this is a no haggle dealer) and he's trustworthy. When I got home after picking up our new Bronco we found a minor issue with the car. I immediately called JC and he assured me the dealer would fix the issue. Sure enough, JC himself, facilitated the fix and this minor issue was quickly resolved. At other dealers I have dealt with in the past, I'm sure this minor issue would have been a major pain. BTW, for my previous car, I visited JC but what I wanted was not currently available. Sure enough, almost two months later he called me and said, "The car you wanted just came in. I'm holding it for you before putting it on the website". I went to see him and he was right. I bought the car immediately. You can be sure when the time comes for another car, we will call JC and Hempstead Ford FIRST.

Excellent service, very professional and helpful throughout the process i would recommend the dealership to anyone.

Excellent service and fully transparent with the work. Even helped with the warranty claim that saved me $$$

I came in with a flat tire. Rich got my car serviced as soon as he could. i was in and out within an hour (maybe not even that long) Staff is always warm & welcoming-no complaints here.

Karen always is pleasant to deal with and shows concern if you have a problem. Hempstead Lincoln is such a pleasure to deal with

I have worked with John on two occasions and both times the attention and honest effort to work with you was greatly appreciated. John is a gentleman and while sales are what they are, John has been quite transparent. Thanks!

Fantastic Dealership! After months of no luck with finding the car I wanted, I was reached out to by Carmine about my dream car the F150 Platinum! Stan had showed me the car and it was exactly what I wanted. Both were so helpful with everything and went the extra mile! Please run to Hempstead Ford!

Outstanding experience purchasing a new vehicle! From beginning to end customer service was the best and I highly recommend visiting Hempstead Ford. Frank was easy to work with and made the process seamless and efficient. Very happy customer!