Reviews
Supreme Service
The great folks at Hempstead Ford once again took care of me and my family in a time of great need. 8:00 pm the previous night to avoid an accident I had to serve off the road and jump a curb and popped my tire front tire. I showed up the next morning with a very bad leak with no appointment and they immediately took care of the issue. i had my truck back in a very short time. Thanks again for always being ready and waiting for us. The Hillmans
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're very welcome! We are happy to take care of our customers both in times of need and for all of your vehicle needs. We look forward to taking care of you in the future.
Karen is the best
I had the best experience this weekend getting work done on my car. Karen took such great care of me. She is so warm, knowledgeable and took care of me like a Mother. Thank you again and I would recommend this place and especially her to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
Consistently outstanding service. Never disappointed
This is my ninth Lincoln from this dealership and the quality of the service is always outstanding, Our service representative Karen provides us with the confidence in their work. This dealership has gone out of their way to provide a great atmosphere for their clients. Kudos to the entire team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
painless
John was my buying agent he made this experience painless. I never would have thought of everything and he guided me through it. Spending a large amount of money is frightening but he knew everything to make it painless. Thank You John Talt and Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
Service Department A++++
Absolutely superb customer service and fantastic experience with the Service Department. I never like going back to the dealer for service by this dealership dispels all those myths about dealer service. Just a delightful experience from start to finish and they respected my time and got my work done super quick with no excuses. This dealership comes highly recommended!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, and we look forward to seeing you again!
Leasing 2018 Ford Escape
My experience was amazing John explained so many important things to me, set me up with Blue tooth for my phone (which I had no idea how to do,it) told me how to use emergency brake,explained how when you stop for a light engine stops but starts up immediately when you hit the brake.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
Purchasing Our New Raptor
Our salesman JC was wonderful and patient with us. This is our second experience with JC. He provides salesmanship know how and we will recommend him to anyone who is interested in buying a Ford vehicle. Thank you JC for a seamless experience. We know from experience that the service dept. is top notch with the guidance of Oliver Czavar. We feel that all bases are covered with Hempstead Ford. You can't go wrong!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
Excellent experience
This is our third time purchasing from Hempstead Ford. All three times we’ve delt with Carter Dowdell. All three times have been a wonderful experience from start to finish. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, and we look forward to seeing you again!
How easy was that !
Can’t say enough about the consideration, professionalism and personal touch afforded to me during this transaction.Extremely satisfied with my MKZ and grateful to my Super Salesman,Marshall Washington. Why Go Anywhere Else?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review, and enjoy the new MKZ!
Great salesman
I went to this dealership head strong and not wanting to purchase right away however, salesman Edy was on top of his game and was able to get me blue book value for my trade in and a host of other discounts. Very nice young man that made my experience easy and pleasurable. Thumbs up ford. I walked out with a new car from just browsing and I'm not easily swayed. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review, and we look forward to seeing you again!