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Hempstead Ford Lincoln

(2,161 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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Great experience with Eric Roseman and team at Hempstead

Great experience with Eric Roseman and team at Hempstead Ford. 10 plus! From beginning to end it was a joy. I will send all my friends there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Excellent service, sales people communicated well and

Excellent service, sales people communicated well and provided support and follow-up as promised. Enjoyed working with everyone involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Consumer response

I have enjoyed working Hempstead Ford for over 25 years - leasing all my cars (Lincoln and Ford) from this dealer. It’s always been an excellent experience.

I was greeted promptly, the service manager understood my

I was greeted promptly, the service manager understood my concerns & my service was completed in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

It was a pleasure dealing with Sales Rep Marc Brown.

It was a pleasure dealing with Sales Rep Marc Brown. He was knowledgeable, not pushy, direct, responsive and most importantly positive with a great smile. The dealership's cleanliness and ambience were fantastic. I would def. recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alper, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

I had a great experience purchasing my Ford Bronco at

I had a great experience purchasing my Ford Bronco at Hempstead Ford due to Rick Roseman. He was extremely knowledgeable and really nice. It was like dealing with a friend. He gave me all my options to decide to lease or buy with no pressure. I came away with a great car and feeling I made the right decision. I highly recommend Hempstead Ford and make sure you ask for Rick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

I got my fourth lease escape from Hempstead Ford.

I got my fourth lease escape from Hempstead Ford. I always deal with Rick Roseman all of these years. He is very knowledgeable courteous he knows everything about the vehicles and he's a pleasure to deal with !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Professional, courteous, personal attention.

Professional, courteous, personal attention. My experience in trading in my Edge and in buying a new 2025 Ford Escape, was an easy process. All was handled in an efficient manner. I received my new car within a few days. Special thanks to Mr. Carter for all his diligence. This is the second automobile I have purchased through Hempstead Ford Lincoln. My experience including servicing of my vehicle has always been a good one. There is no other dealership I would go to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Another great experience while servicing my Lincoln.

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

We had a great experience at Hempstead Lincoln with

We had a great experience at Hempstead Lincoln with Justin Chen. He was patient, courteous and extremely helpful. Would recommend him and the dealership to all friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Julienne - Thank you so much for taking the time to leave us a positive review! We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Dealer response

Julienne - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Very easy & pleasant process.

Very easy & pleasant process. J.C. always treats me well. Charlie D. great in service and Bobby J. great in after sale. They made the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Alexander, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hempstead Ford, we value our customers and we look forward to seeing you on your next visit. Take care!