Reviews
OFFICER
Because this dealer is easy to make the appointment for the services, and the person who connects to this services is professional, very kindly and nice.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us and we hope to see you again in the future!
Well oiled machine. A pleasure
I travel ftom Huntington to purchase my cars from Ralley my sales person is a pleasure and service is second to none I would recommend to anyone on the market for a new Mercedes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate you making the trip to our dealership and we hope to see you again!
excellent
Jay was an excellent salesperson. I did not feel pressured which is what I am most people hate most of all in getting a new car. I would continue to use Jay for all future MB transactions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review with us! It is a pleasure to know that Jay provided you with such excellent assistance and we hope to see you again in the future!
S 550
Rob Carlson was terrific, the entire experience was well coordinated, he resolved all issues. the staff was Very courteous.. when we arrived the staff was very helpful it was a totally pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this thoughtful review. We're happy to hear that Rob was so terrific during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!
Unhappy customer
I have a s450 4 months old and can’t use my trunk with no sight of it being fixed. Mercedes no of the problem but doesn’t no how to fix it so my feeling about the dealer & Mercedes as a company is not very good. Mercedes is aware this problem exists on 2018-19 models but of cause doesn’t let you no when leasing the car.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to hear that you are unhappy with your recent service visit. The problem that your vehicle is currently having is a product issue associated with Mercedes Benz and unfortunately, we are unable to repair this issue at the moment. We understand your frustration and we apologize. If you would like to further discuss this matter with our service department, please give us a call at 516-473-0791. You can also reach out to Mercedes-Benz customer service at 1-800-FOR-MERC, as they may be able to assist you with this issue.
2019 C300 cabriolet
This is my 4th car purchased at Rallye Motors, The staff there is the best! No other dealer can compare withe the professional and courteous service they give you...Mr Ludemann and Mr Plut are an asset to the Dealership and always go above and beyond to please the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this thoughtful review! We're so happy to hear that this is your 4th car purchase from Rallye Motors and that our staff has made your experiences so enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!
Excellent experience.
As usually everything was handled professionally and with no hassle thanks to Larry Greco. We have been working with him for years and it continues to be a pleasant experience. In addition, the staff was very helpful when picking up our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us! We're so happy to know that Larry has provided you with great experiences throughout the years. We look forward to seeing you in the future!
GLA250
Eliot is the best! Buying a car should always be this easy and smooth, no haggling, best pricing for a great car. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with your positive feedback! We're happy to hear that Elliot has made your experiences so enjoyable.
SL550
Everything was discussed in detail prior to the sale which ensured my approval and satisfaction with the delived product. Upon inspection after delivery there were no unpleasant surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. It is a pleasure to know that you are satisfied with your recent visit! Please feel free to give us a call with any questions. We look forward to seeing you in the future!
good service
good service , answer me all my question . give me good idea . faster ,teach me how to care the tire and how long I need to service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive service experience with us!