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Westbury Jeep/Chrysler/Dodge/RAM

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 12:30 AM

Westbury Jeep/Chrysler/Dodge/RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 12:30 AM

Tuesday

7:30 AM - 12:30 AM

Wednesday

7:30 AM - 12:30 AM

Thursday

7:30 AM - 12:30 AM

Friday

7:30 AM - 12:30 AM

Saturday

8:00 AM - 6:00 PM

Sunday

9:00 AM - 3:00 PM

About Our Dealership

Dealer on Cars.com since August 2001

Westbury Jeep Chrysler Dodge RAM SRT offers America's #1 VIP Program that Always Includes Service loaners, Oil changes (free for 1st year, then with every factory maintenance), NYS Inspections, 24/7 Rescue & Towing, Express Lane service, and the best service hours in the business: Monday thru Friday 7:30 to midnight and Saturday 8:00-6:00. We offer a huge selection of new and certified pre-owned vehicles.

...



"We Will Satisfy You!"

"NY State's Largest Volume Dealer!!! Ask for the Internet Dept for Specials!"

Service

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
1922 lifetime reviews. Includes reviews of Westbury Jeep/Chrysler/Dodge/RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 29, 2019

    Took my car in for oil change. Westbury Jeep Chrysler stripped my oil drain plug during the oil change causing oil to leak on my driveway . Originally... promised by Yvonne and to have car towed in and repaired. Tim Doyle got involved and refused to repair it. He claimed that it was normal wear and tear and they were not responsible. I also have a Lifetime maxi care warranty that was sold to me by Westbury Jeep Chrysler. They are now not honoring the warranty

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Doyle

    Service Director

    NOT RATED

  • 5.0 out of 5
    November 26, 2019

    Both Keith and Sony were absolutely amazing!!! They were able to get me into the car I wanted and at a price I was comfortable paying. Couldn't have... asked for better service from the both of them. I would recommend them to anyone looking to buy a car. I never had a better car buying experience in my life!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Donnelly

    General Manager

    NOT RATED

    Sanjev Jain

    Sales Associate

    NOT RATED

  • February 16, 2017

    I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second car from... Westbury jeep and the service is outstanding. The Sales teams are not pushy or try to sell you something you don't want. Brain Thomas helped me this time and listened to what I wanted in my new car and my preferred color. He searched their inventory and found just the car I was looking for with just what I requested nothing extra. During the entire process Brain did not try to sell me other features. He was kind enough to explain some other options but did not push. The Sales Manager Wayne also came over and introduced himself but here again he was not pushy and stated he just wanted to say Hi. The experience at Westbury Jeep is like none I have ever had before. At other dealers I have visited the try to push you into a sale and extra options and then the sales Managers comes over to push you to but right then. None of this happens at Westbury Jeep. As I mentioned this is my second experience buying from Westbury Jeep and I couldn't be happier. I highly recommend to anyone looking for a car or SUV to go to Westbury Jeep as you will get what you want with no pressure and have a great experience from the time you walk in the door until drive out with your new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2019

    As an experienced buyer I expect Excellent Customer Service. Before I called Westbury I knew everything from the CPO model I wanted. Marty Siflinger was... simply AWESOME!!! we did all the negotiation over a couple of phone calls and emails to fit my busy schedule and when i got to the dealer it was the best 15 minutes of laughs and stories I ever had from a car salesperson, it was like we knew each other for years and drove away a VERY HAPPY CUSTOMER. Thanks, Rene

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Mike Quattalaro

    Finance Manager

    (4.8) 73 reviews

    Marty Siflinger

    Salesperson

    NOT RATED

  • 4.0 out of 5
    November 2, 2019

    Wonderful person to deal with. He Understands customer's needs and work with you the best way he could.If you ever consider buying a vehicle from this... dealer,try to deal with him for finance.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Matt McNally

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 30, 2019

    It was a wonderful experience purchasing my car from Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He... was very nice, always made sure we had enough tea/coffee, and was very reasonable. He made the process very smooth.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Bobby Baweja

    Finance Manager

    (4.9) 65 reviews

    Bolivar Valarezo

    Salesperson

    NOT RATED

  • 1.0 out of 5
    October 21, 2019

    I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitful... and disrespectful display of behavior by the dealership's sales manager, Kazi Haque. Kazi very literally said to us that "Ads are designed to bring people in" (when referencing the disparity between the ad price and their proposed price) and if we didn't like the price, the "door was open." But for his actions, we would have walked out of there with two trucks. We were looking for a pickup that the dealership was advertising and the numbers we were initially presented were significantly higher. We were told the ad had to be formally presented and it was akin to a "Groupon" - We presented the ad, from their website, the salesperson confirmed the availability of cars meeting the spec and presented us with revised numbers that still included "fees" that were not listed in the ad - We indicated that the difference between us signing and not were the fees that were not included in the fine print of the ad- he requested leave to speak to a manager. The manager, Kazi Haque approached us and said the numbers were what they were and that "ads are designed to bring people in" - I took exception to that and told him that "ads are supposed to reflect the sales price and not be deceptive" - Kazi then said that if we didn't like the price, the "door is open" Shocked, I asked for a superior, Kazi indicated he was the manager and his superiors were not in. I asked for a business card, he said "take three." Of greater concern than being disrespected, is that the powers-that-be leave him in charge of the dealership and their brand. My concern will be addressed with Chrysler and the appropriate consumer protection agencies.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Mr Hajee, Thank you for taking the time to write a review on your experience with us. Unfortunately, some of your information is not accurate as you... are stating here. All Westbury Jeep advertisements are designed so that anyone can come in yo lease or purchase a particular vehicle without discrimination, providing you meet the qualifying criteria. Ads have to be presented, the same as any other business and it states that on the website and newspaper. You were offered the ad as we stated it. During your discussion with the salesperson you were becoming annoyed with the taxes associated with the rebates. You claimed to have purchased 10 cars but had never paid taxes on any rebates. In NY state it is mandatory for a consumer to pay taxes on any rebates given to them. I would like to refer you to publication 839 (7/10) on the Department of taxation and Finance website for further clarification. You asked us to run three different scenarios aside from the ad, which we did and we simply could not agree to a deal. Westbury Jeep does not charge the tax on rebates, we simply collect them. The ad is valid through October 31st on an in stock unit. If you are interested in that deal please contact me directly and I will be more than happy to help you. Marie Elena Rentz General Sales Manager Westbury Jeep Chrysler Dodge RAM SRT Proud Member of the VIP Automotive Group 516.997.3900 ext 306 mrentz@westburyjeep.com

  • 1.0 out of 5
    October 21, 2019

    I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitful... and disrespectful display of behavior by the dealership's sales manager, Kazi Haque. Kazi very literally said to us that "Ads are designed to bring people in" (when referencing the disparity between the ad price and their proposed price) and if we didn't like the price, the "door was open." But for his actions, we would have walked out of there with two trucks. We were looking for a pickup that the dealership was advertising and the numbers we were initially presented were significantly higher. We were told the ad had to be formally presented and it was akin to a "Groupon" - We presented the ad, from their website, the salesperson confirmed the availability of cars meeting the spec and presented us with revised numbers that still included "fees" that were not listed in the ad - We indicated that the difference between us signing and not were the fees that were not included in the fine print of the ad- he requested leave to speak to a manager. The manager, Kazi Haque approached us and said the numbers were what they were and that "ads are designed to bring people in" - I took exception to that and told him that "ads are supposed to reflect the sales price and not be deceptive" - Kazi then said that if we didn't like the price, the "door is open" Shocked, I asked for a superior, Kazi indicated he was the manager and his superiors were not in. I asked for a business card, he said "take three." Of greater concern than being disrespected, is that the powers-that-be leave him in charge of the dealership and their brand. My concern will be addressed with Chrysler and the appropriate consumer protection agencies.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Kazi Haque

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 18, 2019

    Kelly helped me get my vehicle fixed within a few hours when we originally thought it would take a few days. She knew I was not eligible for a loaner car.... She made sure it was fixed that day. Beyond grateful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Kelly Cooper

    Service Advisor

    (3.9) 50 reviews

  • 1.0 out of 5
    October 16, 2019

    Their service department will charge you and then do none of the work they claim they do. They will ignore your phone calls/emails, lie about what work... needs to be done, and then lie about doing the work. They are overpriced, and do not even know what they are doing. Do not be fooled by their sales pitch, if you visit ANY other service center and you will receive superior work, superior customer service, and a FAIR price, as well as confidence that the job was done right.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kelly Cooper

    Service Advisor

    (3.9) 50 reviews

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