Westbury Jeep/Chrysler/Dodge/RAM

Took my car in for oil change. Westbury Jeep Chrysler stripped my oil drain plug during the oil change causing oil to leak on my driveway . Originally... promised by Yvonne and to have car towed in and repaired. Tim Doyle got involved and refused to repair it. He claimed that it was normal wear and tear and they were not responsible. I also have a Lifetime maxi care warranty that was sold to me by Westbury Jeep Chrysler. They are now not honoring the warranty

Both Keith and Sony were absolutely amazing!!! They were able to get me into the car I wanted and at a price I was comfortable paying. Couldn't have... asked for better service from the both of them. I would recommend them to anyone looking to buy a car. I never had a better car buying experience in my life!!!!

I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second car from... Westbury jeep and the service is outstanding. The Sales teams are not pushy or try to sell you something you don't want. Brain Thomas helped me this time and listened to what I wanted in my new car and my preferred color. He searched their inventory and found just the car I was looking for with just what I requested nothing extra. During the entire process Brain did not try to sell me other features. He was kind enough to explain some other options but did not push. The Sales Manager Wayne also came over and introduced himself but here again he was not pushy and stated he just wanted to say Hi. The experience at Westbury Jeep is like none I have ever had before. At other dealers I have visited the try to push you into a sale and extra options and then the sales Managers comes over to push you to but right then. None of this happens at Westbury Jeep. As I mentioned this is my second experience buying from Westbury Jeep and I couldn't be happier. I highly recommend to anyone looking for a car or SUV to go to Westbury Jeep as you will get what you want with no pressure and have a great experience from the time you walk in the door until drive out with your new car.

As an experienced buyer I expect Excellent Customer Service. Before I called Westbury I knew everything from the CPO model I wanted. Marty Siflinger was... simply AWESOME!!! we did all the negotiation over a couple of phone calls and emails to fit my busy schedule and when i got to the dealer it was the best 15 minutes of laughs and stories I ever had from a car salesperson, it was like we knew each other for years and drove away a VERY HAPPY CUSTOMER. Thanks, Rene

Wonderful person to deal with. He Understands customer's needs and work with you the best way he could.If you ever consider buying a vehicle from this... dealer,try to deal with him for finance.

It was a wonderful experience purchasing my car from Westbury Jeep. Special thanks to Bolivar who helped me find the perfect car I was looking for. He... was very nice, always made sure we had enough tea/coffee, and was very reasonable. He made the process very smooth.

I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitful... and disrespectful display of behavior by the dealership's sales manager, Kazi Haque. Kazi very literally said to us that "Ads are designed to bring people in" (when referencing the disparity between the ad price and their proposed price) and if we didn't like the price, the "door was open." But for his actions, we would have walked out of there with two trucks. We were looking for a pickup that the dealership was advertising and the numbers we were initially presented were significantly higher. We were told the ad had to be formally presented and it was akin to a "Groupon" - We presented the ad, from their website, the salesperson confirmed the availability of cars meeting the spec and presented us with revised numbers that still included "fees" that were not listed in the ad - We indicated that the difference between us signing and not were the fees that were not included in the fine print of the ad- he requested leave to speak to a manager. The manager, Kazi Haque approached us and said the numbers were what they were and that "ads are designed to bring people in" - I took exception to that and told him that "ads are supposed to reflect the sales price and not be deceptive" - Kazi then said that if we didn't like the price, the "door is open" Shocked, I asked for a superior, Kazi indicated he was the manager and his superiors were not in. I asked for a business card, he said "take three." Of greater concern than being disrespected, is that the powers-that-be leave him in charge of the dealership and their brand. My concern will be addressed with Chrysler and the appropriate consumer protection agencies.

I would strongly advise my friends and family against going to this dealership. I accompanied my brother to the dealership. What ensued was a deceitful... and disrespectful display of behavior by the dealership's sales manager, Kazi Haque. Kazi very literally said to us that "Ads are designed to bring people in" (when referencing the disparity between the ad price and their proposed price) and if we didn't like the price, the "door was open." But for his actions, we would have walked out of there with two trucks. We were looking for a pickup that the dealership was advertising and the numbers we were initially presented were significantly higher. We were told the ad had to be formally presented and it was akin to a "Groupon" - We presented the ad, from their website, the salesperson confirmed the availability of cars meeting the spec and presented us with revised numbers that still included "fees" that were not listed in the ad - We indicated that the difference between us signing and not were the fees that were not included in the fine print of the ad- he requested leave to speak to a manager. The manager, Kazi Haque approached us and said the numbers were what they were and that "ads are designed to bring people in" - I took exception to that and told him that "ads are supposed to reflect the sales price and not be deceptive" - Kazi then said that if we didn't like the price, the "door is open" Shocked, I asked for a superior, Kazi indicated he was the manager and his superiors were not in. I asked for a business card, he said "take three." Of greater concern than being disrespected, is that the powers-that-be leave him in charge of the dealership and their brand. My concern will be addressed with Chrysler and the appropriate consumer protection agencies.

Kelly helped me get my vehicle fixed within a few hours when we originally thought it would take a few days. She knew I was not eligible for a loaner car.... She made sure it was fixed that day. Beyond grateful.

Their service department will charge you and then do none of the work they claim they do. They will ignore your phone calls/emails, lie about what work... needs to be done, and then lie about doing the work. They are overpriced, and do not even know what they are doing. Do not be fooled by their sales pitch, if you visit ANY other service center and you will receive superior work, superior customer service, and a FAIR price, as well as confidence that the job was done right.