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Westbury Jeep/Chrysler/Dodge/RAM

(2,258 reviews)
2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westbury Jeep/Chrysler/Dodge/RAM from DealerRater.

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Eric and Mike are honest easy to talk to and I highly recommend both of them.

Eric and Mike are honest easy to talk to and I highly recommend both of them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you michal4053 for taking the time out of your busy schedule to share your positive experience with us. We greatly appreciate your business. Here at Westbury JCD we strive to make your automotive purchase a pleasurable experience and to exceed your expectations of the whole "buying a car" experience. When you purchase a car at Westbury JCD you become part of our family. Thank you for this opportunity. We look forward to seeing you or someone you love in the future for a new or pre owned auto purchase. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Westbury Jeep is the best, this is my third purchase from them, Mike Bokina and Jim went above and beyond to help me. Thank you so much 🙂

Westbury Jeep is the best, this is my third purchase from them, Mike Bokina and Jim went above and beyond to help me. Thank you so much 🙂

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice reviewMisselaineous6! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Michael Goldberg provided exceptional service. He was patient. He helped me to find something I could be happy with and still stay within my price range. He was always transparent and explained everything in detail to me.I would recommend him to anyone!

Michael Goldberg provided exceptional service. He was patient. He helped me to find something I could be happy with and still stay within my price range. He was always transparent and explained everything in detail to me.I would recommend him to anyone!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review Carrie K!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Michael G was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Marty was awesome in being very transparent with fees and breakdown of pricing. Never felt rushed or pressured.

Marty was awesome in being very transparent with fees and breakdown of pricing. Never felt rushed or pressured.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review tomcorso! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Car was perfect. Excellent experience. Would recommend them. Really great value for the money. A+

Car was perfect. Excellent experience. Would recommend them. Really great value for the money. A+

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review Eric G!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Vic was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Mike Goldberg was our salesmen he was excellent. Very professional, knowledgeable and a pleasure to work with. Mike made nothing but a smooth experience for us.

Mike Goldberg was our salesmen he was excellent. Very professional, knowledgeable and a pleasure to work with. Mike made nothing but a smooth experience for us.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review Melissa D! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Very disappointing service experience. I brought my 2024 Chrysler Pacifica in with approximately 17,000 miles because of a persistent clicking/knocking noise from the engine and a transmission that jerks when shifting between P, R, N and D. I also reported several other smaller issues. The vehicle remained at the dealership for several days, but unfortunately none of the problems I brought it in for were actually resolved. The main explanation I received was that there were no fault codes, so they did not know what to repair. I was also told the technician could not hear the clicking/knocking noise from the engine. They performed a transmission reprogram/relearn, but after picking up the vehicle, the transmission still behaves the same. The engine clicking/knocking is still present. What concerns me most is the diagnostic approach. A vehicle does not need to generate a fault code for a mechanical problem to exist. When a customer reports specific and repeatable symptoms, especially on a vehicle still under factory warranty, I would expect an authorized Chrysler service department to investigate beyond simply checking for codes. After leaving my vehicle there for several days, I am now in the same position I was in before the appointment and will have to take it to another Chrysler dealer for a proper diagnosis. Very frustrating and disappointing experience.

Very disappointing service experience. I brought my 2024 Chrysler Pacifica in with approximately 17,000 miles because of a persistent clicking/knocking noise from the engine and a transmission that jerks when shifting between P, R, N and D. I also reported several other smaller issues. The vehicle remained at the dealership for several days, but unfortunately none of the problems I brought it in for were actually resolved. The main explanation I received was that there were no fault codes, so they did not know what to repair. I was also told the technician could not hear the clicking/knocking noise from the engine. They performed a transmission reprogram/relearn, but after picking up the vehicle, the transmission still behaves the same. The engine clicking/knocking is still present. What concerns me most is the diagnostic approach. A vehicle does not need to generate a fault code for a mechanical problem to exist. When a customer reports specific and repeatable symptoms, especially on a vehicle still under factory warranty, I would expect an authorized Chrysler service department to investigate beyond simply checking for codes. After leaving my vehicle there for several days, I am now in the same position I was in before the appointment and will have to take it to another Chrysler dealer for a proper diagnosis. Very frustrating and disappointing experience.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Sly, I apologize for any frustration you experienced with us at Westbury Jeep. I would like to speak with you in regards to your recent service. Please reach out to me directly at 516-667-0995. Thank you. Sincerely, Ellen Customer Relations Manager

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Bought a preowned Jeep Wrangler from Westbury Jeep from Raffio. What a pleasure to deal with, such a perfect experience!!!

Bought a preowned Jeep Wrangler from Westbury Jeep from Raffio. What a pleasure to deal with, such a perfect experience!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review robinamato!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Raafio was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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Traded in my Vehicle for 2026 Ram RHO worked with Mike Goldberg and the whole process was smooth and stress free.Westbury is the best dealership I have been in over last 40 years and I’ve been in many .so if your looking for a new vehicle go to Westbury ask for Mike Goldberg he’s professional very knowledgeable old school and to the point and a complete Gentleman. Johnny C

Traded in my Vehicle for 2026 Ram RHO worked with Mike Goldberg and the whole process was smooth and stress free.Westbury is the best dealership I have been in over last 40 years and I’ve been in many .so if your looking for a new vehicle go to Westbury ask for Mike Goldberg he’s professional very knowledgeable old school and to the point and a complete Gentleman. Johnny C

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Needed a vehicle and I came to Westbury Jeep Chrysler Dodge Ram and I'm happy to say it was an excellent experience. I was able to take my time, look at a bunch of different vehicles and came back on another occasion. I never felt pressured nor was I swamped with hungry sales personnel. Jessica worked with me and was kind, patient, and professional throughout the whole process. The delivery was great, the vehicle looked amazing, and I'm very happy with my purchase. Highly Recommended! My family has purchased a total of 5 vehicles from the VIP Auto Group, of which Westbury Jeep Chrysler Dodge Ram is a part of and we have always been treated well and never been disappointed.

Needed a vehicle and I came to Westbury Jeep Chrysler Dodge Ram and I'm happy to say it was an excellent experience. I was able to take my time, look at a bunch of different vehicles and came back on another occasion. I never felt pressured nor was I swamped with hungry sales personnel. Jessica worked with me and was kind, patient, and professional throughout the whole process. The delivery was great, the vehicle looked amazing, and I'm very happy with my purchase. Highly Recommended! My family has purchased a total of 5 vehicles from the VIP Auto Group, of which Westbury Jeep Chrysler Dodge Ram is a part of and we have always been treated well and never been disappointed.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Nick Farino for taking the time out of your busy schedule to share your positive experience with us. We greatly appreciate your business. It is nice to know that Jessica was able to exceed the expectations of your car buying experience. When you purchase a car at Westbury JCD you become part of our family. Thank you for this opportunity. Enjoy your new vehicle!! Regards, Paige CX Coordinator

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