Westbury Jeep/Chrysler/Dodge/RAM

Reviews

Average Ratings

4.7
1760 lifetime reviews. Includes reviews of Westbury Jeep/Chrysler/Dodge/RAM from DealerRater.com
  • Excellent Dealer

    I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second c...


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    I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second car from Westbury jeep and the service is outstanding. The Sales teams are not pushy or try to sell you something you don't want. Brain Thomas helped me this time and listened to what I wanted in my new car and my preferred color. He searched their inventory and found just the car I was looking for with just what I requested nothing extra. During the entire process Brain did not try to sell me other features. He was kind enough to explain some other options but did not push. The Sales Manager Wayne also came over and introduced himself but here again he was not pushy and stated he just wanted to say Hi. The experience at Westbury Jeep is like none I have ever had before. At other dealers I have visited the try to push you into a sale and extra options and then the sales Managers comes over to push you to but right then. None of this happens at Westbury Jeep. As I mentioned this is my second experience buying from Westbury Jeep and I couldn't be happier. I highly recommend to anyone looking for a car or SUV to go to Westbury Jeep as you will get what you want with no pressure and have a great experience from the time you walk in the door until drive out with your new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great customer service

    Thank you Osiris and Marty for your help on the Jeep Overland.


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    Thank you Osiris and Marty for your help on the Jeep Overland.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Experience Ever
    November 8, 2017

    I worked with Osiris Bautista, took me less than 24 hours to get car. - Walked in told them what I wanted with options. - Found the car gave me a...


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    I worked with Osiris Bautista, took me less than 24 hours to get car. - Walked in told them what I wanted with options. - Found the car gave me a great price (included his discount) - Had my car ready to go when I arrived to pick it up. - Service was above expectation - Even the finance department was excellent and I was not expecting that. Will return after my lease is up if the new Jeep is good.

    Does recommend this dealer

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  • The best sales man Mr. Anthony denelaris sr.
    November 8, 2017

    Me and my family went to see mr. Anthony dinelaris on sunday 11/05/17 and had a great experience with a very knowledgeable man who helped us pick ...


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    Me and my family went to see mr. Anthony dinelaris on sunday 11/05/17 and had a great experience with a very knowledgeable man who helped us pick the Wright vehicle that will be perfect for me and my family. Mr.dinelaris gets a 5 star rating from me and my wife and i will recommend him to everyone i know. He was very helpful and friendly and straight forward about vehicle that we picked. Professional,knowledgeable and honest that's what you want from a salesman and that's what we got. So on that note the jackson family would like to say thank you mr Anthony denelaris sr. And we will be doing business With you in the future god bless. Mr. Berkeley E. Jackson

    Does recommend this dealer

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  • No Non sense
    November 4, 2017

    I spoke to Mike briefly we talk about some financing and he came across very honest and genuine not super slick .I am about to pull the trigger on...


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    I spoke to Mike briefly we talk about some financing and he came across very honest and genuine not super slick .I am about to pull the trigger on a SRT if we can get this done .

    Does recommend this dealer

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  • No fix, belittled by employees
    October 29, 2017

    DO NOT TAKE YOUR VEHICLE HERE. DEALERSHIP WAS OF NO HELP. Purchased a '15 Ram ecodiesel New from Westbury dealership. Took in for first oil change...


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    DO NOT TAKE YOUR VEHICLE HERE. DEALERSHIP WAS OF NO HELP. Purchased a '15 Ram ecodiesel New from Westbury dealership. Took in for first oil change and shaky window. I tried to make appt but was told to use express lane when I called. DO NOT DO THIS - don't use express lane for anything except oil change even if they tell you to. I waited 5 HOURS and they hadn't fixed my window. I walked into the garage and the panel was off my door, it just needed lubrication. Fast forward to 27k miles. My '15 Rams tranny went at 27k. I had service done at Huntington even though I knew I wouldn't get a courtesy car. I was willing to make the sacrifice because of the first experience. I even paid for my oil changes at a mechanic to avoid Westbury. Huntington replaced my transmission and at 34k miles, I had issues with my electrical and the truck was bumping when coming out of 1st gear or when coming to a stop. The truck was telling me the trans fluid was running too hot. With knowing I wouldn't get a courtesy car from another dealership, I gave Westbury another chance. They took my truck and accommodated me with a courtesy car. I was told I would receive updates and never did. When I tried to call, I wouldn't get an answer. My service writer was Manny Karamalis. I went in to check on my truck and I was asked to take a test drive with a tech. We drove it around and he felt the bump in the shifting. He wanted to check a bunch of stuff so I left my truck there. I had to call again to find out about my truck with being put to a voice mail. After a few more days, I received a text message. Not even a phone call. I went to Westbury service, sat down with Manny and he told me the tech didn't find a problem. I asked Manny to make a note in my service record that the tech felt the bump and he told me he couldn't write something that isn't true. Made me feel like I was asking him to write something that didn't exist and talked to me like garbage. Loud, rude and inconsiderate. I asked to speak to his manager. His manager Dominick was sitting at a podium next to us and while eating his lunch, not getting up immediately sided with Manny without acknowledging me!! The trans fluid overheating on the highway was not addressed, the electrical problems were not addressed. Manny told me there was nothing wrong with my truck. I tried to contact Westbury via in dealership with Bob Horn and by email. No reply. Not right how I was treated and if you have a troublesome car or truck, I'd advise against bringing it to this service place. If Westbury reads this, contact me for any details you may need. The way I was treated by Manny and Dominick was pretty bad.

    Does not recommend this dealer
    Came in for service or repair

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  • car buying
    October 25, 2017

    Great expirence at westbury.Very friendly ..Star jeep in jamaica also very friendy..All around great expirence..Do your homework ,,know what you n...


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    Great expirence at westbury.Very friendly ..Star jeep in jamaica also very friendy..All around great expirence..Do your homework ,,know what you need ,know the packages,equipment models before you go to dealership..it makes for a better expirence..All good

    Does recommend this dealer

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  • fantastic
    October 24, 2017

    great experience from start to finish very friendly and helpful and honest.i would always recommended them to friends and family and they walk you...


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    great experience from start to finish very friendly and helpful and honest.i would always recommended them to friends and family and they walk you thru everything step by step which is very helpful.

    Does recommend this dealer
    Came in for service or repair

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  • Jeep Wrangler Moab
    October 23, 2017

    I recently took my 2013 Jeep Wrangler Moab for service and I was impressed by the professionalism and knowledge of the service advisors, Derric an...


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    I recently took my 2013 Jeep Wrangler Moab for service and I was impressed by the professionalism and knowledge of the service advisors, Derric and Domenick, who were very helpful and courteous as to my needs.

    Does recommend this dealer
    Came in for service or repair

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  • Great friendly service
    October 20, 2017

    Great service and always treated like family when I bring my 2010 Mercedes Benz E550 Coupe always taken care of like a Jeep owner problem fixed at...


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    Great service and always treated like family when I bring my 2010 Mercedes Benz E550 Coupe always taken care of like a Jeep owner problem fixed at a reasonable price and never feel like I???m being robbed. Derrick my service advisor seems to be very knowledgeable of his job and cars and always seems to do his best to get me the best deal.

    Does recommend this dealer
    Came in for service or repair

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