Westbury Jeep/Chrysler/Dodge/RAM

Car was perfect. Excellent experience. Would recommend them. Really great value for the money. A+

Mike Goldberg was our salesmen he was excellent. Very professional, knowledgeable and a pleasure to work with. Mike made nothing but a smooth experience for us.

Very disappointing service experience. I brought my 2024 Chrysler Pacifica in with approximately 17,000 miles because of a persistent clicking/knocking noise from the engine and a transmission that jerks when shifting between P, R, N and D. I also reported several other smaller issues. The vehicle remained at the dealership for several days, but unfortunately none of the problems I brought it in for were actually resolved. The main explanation I received was that there were no fault codes, so they did not know what to repair. I was also told the technician could not hear the clicking/knocking noise from the engine. They performed a transmission reprogram/relearn, but after picking up the vehicle, the transmission still behaves the same. The engine clicking/knocking is still present. What concerns me most is the diagnostic approach. A vehicle does not need to generate a fault code for a mechanical problem to exist. When a customer reports specific and repeatable symptoms, especially on a vehicle still under factory warranty, I would expect an authorized Chrysler service department to investigate beyond simply checking for codes. After leaving my vehicle there for several days, I am now in the same position I was in before the appointment and will have to take it to another Chrysler dealer for a proper diagnosis. Very frustrating and disappointing experience.

Bought a preowned Jeep Wrangler from Westbury Jeep from Raffio. What a pleasure to deal with, such a perfect experience!!!

Traded in my Vehicle for 2026 Ram RHO worked with Mike Goldberg and the whole process was smooth and stress free.Westbury is the best dealership I have been in over last 40 years and I’ve been in many .so if your looking for a new vehicle go to Westbury ask for Mike Goldberg he’s professional very knowledgeable old school and to the point and a complete Gentleman. Johnny C

Needed a vehicle and I came to Westbury Jeep Chrysler Dodge Ram and I'm happy to say it was an excellent experience. I was able to take my time, look at a bunch of different vehicles and came back on another occasion. I never felt pressured nor was I swamped with hungry sales personnel. Jessica worked with me and was kind, patient, and professional throughout the whole process. The delivery was great, the vehicle looked amazing, and I'm very happy with my purchase. Highly Recommended! My family has purchased a total of 5 vehicles from the VIP Auto Group, of which Westbury Jeep Chrysler Dodge Ram is a part of and we have always been treated well and never been disappointed.

Matt was very knowledgeable and patient with me in purchasing my car .I enjoyed working with him.

From the beginning they were extremely helpful with helping focus my search and deciding whether leasing or purchasing was my best option, then finding me options on both used and new vehicles. Then they buying experience could not have been smoother, Behi and Amy were so helpful and got me a great rate. I was driving my truck just two days after starting my search. Great dealerships with a great staff!

The best dealer ship in Long Island. We just pick up our 3rd Ram 1500. Excellent customer service , very professional. Jessica went beyond to answer all our questions . Please ask for Jessica Menditto and you will be taken care of.

I visited Westbury Jeep Chrysler Dodge Ram ready to lease a 2026 Ram 1500 Big Horn Black Edition after researching pricing, incentives and trade values. I wasn’t just browsing. I came in prepared to make a deal if the numbers made sense. The initial offer wasn’t competitive, so I thanked everyone and left. Later, I received a call saying the General Manager had approved a better deal. I was asked to leave a $500 refundable deposit and was told the deal would be protected for 72 hours. After I agreed, checked my trade value and spoke with my insurance company, the situation changed. I was suddenly told everything had to be completed that night because it was the end of the month. I even offered to come back that evening to sign paperwork and return another day for delivery, but my calls and texts went unanswered. I drove back to the dealership anyway and was then told the truck couldn’t be obtained that night. Before I left, I was promised a callback the next day. That never happened. I eventually had to call them myself and was given another explanation for why the deal might not work. To be fair, my deposit was refunded promptly, and I want to give the salesperson credit. He was respectful, never pressured me into another truck, and I don’t believe he was the problem. My issue was the overall process. I walked in ready to lease a truck and left feeling like the communication kept changing and the goalposts kept moving. Better communication and follow-through would have made this a completely different experience.