Westbury Jeep/Chrysler/Dodge/RAM

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Reviews

Average Ratings

4.8
1716 lifetime reviews. Includes reviews of Westbury Jeep/Chrysler/Dodge/RAM from DealerRater.com
  • Excellent Dealer

    I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second c...


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    I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second car from Westbury jeep and the service is outstanding. The Sales teams are not pushy or try to sell you something you don't want. Brain Thomas helped me this time and listened to what I wanted in my new car and my preferred color. He searched their inventory and found just the car I was looking for with just what I requested nothing extra. During the entire process Brain did not try to sell me other features. He was kind enough to explain some other options but did not push. The Sales Manager Wayne also came over and introduced himself but here again he was not pushy and stated he just wanted to say Hi. The experience at Westbury Jeep is like none I have ever had before. At other dealers I have visited the try to push you into a sale and extra options and then the sales Managers comes over to push you to but right then. None of this happens at Westbury Jeep. As I mentioned this is my second experience buying from Westbury Jeep and I couldn't be happier. I highly recommend to anyone looking for a car or SUV to go to Westbury Jeep as you will get what you want with no pressure and have a great experience from the time you walk in the door until drive out with your new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Unbelievable Professionalism
    April 23, 2017

    Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. Wi...


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    Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. With in a second, an employees had called for someone to help me and had offered me something to drink or eat. I was then met by my sales person and finance manager who immediately began working on my requests. With in 2 minutes we were outside looking at some options within my budge and wants. They did not waste my time by showing me options that I did not want or could not afford. Once we found the cart hat was right for me. We outlined a budget that we could not go over and both Eugene and Jim where amazing in making that budget work. I have never experienced this level of expertise in a large dealership. The employees here all go out of there way to make you feel special. I am so happy with my interactions here I will be coming back to buy a second car in the future. Thank you for the professionalism and respect. THIS IS HOW ALL DEALERSHIPS SHOULD OPERATE.

    Does recommend this dealer

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  • GREAT SERVICE/ PROFESSIONALISM.

    Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. Wi...


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    Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. With in a second, an employees had called for someone to help me and had offered me something to drink or eat. I was then met by my sales person and finance manager who immediately began working on my requests. With in 2 minutes we were outside looking at some options within my budge and wants. They did not waste my time by showing me options that I did not want or could not afford. Once we found the cart hat was right for me. We outlined a budget that we could not go over and both Eugene and Jim where amazing in making that budget work. I have never experienced this level of expertise in a large dealership. The employees here all go out of there way to make you feel special. I am so happy with my interactions here I will be coming back to buy a second car in the future. Thank you for the professionalism and respect. THIS IS HOW ALL DEALERSHIPS SHOULD OPERATE.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank you Krystal Jorge!
    April 17, 2017

    I went to westbury jeep and it was a wonderful experience. It didn't take long to get approved and Krystal made it so easy. She was professional, ...


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    I went to westbury jeep and it was a wonderful experience. It didn't take long to get approved and Krystal made it so easy. She was professional, courteous and knowledgeable! I will continue to refer my closest friends and family to her. She is an asset to your team!

    Does recommend this dealer

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  • Thank you Martin Lavergne!
    April 16, 2017

    We made an appointment to buy a new Grand Cherokee on the recommendation of a dear friend who had just purchased a Grand Cherokee with Martin Lave...


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    We made an appointment to buy a new Grand Cherokee on the recommendation of a dear friend who had just purchased a Grand Cherokee with Martin Lavergne at Westbury Jeep. We found Martin to be professional, knowledgeable, polite ad a pleasure to deal with. We are very happy with our 2017 Cherokee and so glad we went to see Martin, who made the process the most enjoyable car purchase experience we have had in the past 30 years of owning Cherokees. This is our 6th Grand Cherokee and we are very happy with the car and the experience with Martin! Thank you Martin!

    Does recommend this dealer

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  • Thank You Ed Hyne and Sol Park
    April 15, 2017

    Went in just to look at Jeep Grand Cherokees Left purchasing one. Thank you Ed for your amazing knowledge of the Jeep Brand and for your attentive...


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    Went in just to look at Jeep Grand Cherokees Left purchasing one. Thank you Ed for your amazing knowledge of the Jeep Brand and for your attentiveness to all my questions. I would also like to thank Sol Park in Finance for getting me an amazing rate for my loan. Thanks Again Eddie V.

    Does recommend this dealer

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  • No nonsense involved
    April 14, 2017

    I want to thank joe for cutting through all the nonsense that is usually involved in buying a car, i got the deal i wanted and i purchased 2 jeep ...


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    I want to thank joe for cutting through all the nonsense that is usually involved in buying a car, i got the deal i wanted and i purchased 2 jeep Grand Cherokees in 45 min i was in a new car, Very professional salesperson.. Great experience.

    Does recommend this dealer

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  • Excellent customer service
    April 10, 2017

    From the time I arrived I was greeted and asked if I needed assistance,I was offered coffee or candy Accommodation's, and through all the complica...


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    From the time I arrived I was greeted and asked if I needed assistance,I was offered coffee or candy Accommodation's, and through all the complications I gave them they still worked hard and was able to sell me a 1500 RAM truck

    Does recommend this dealer

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  • I bought the car of my dreams :)
    April 7, 2017

    I've been trying to buy a Jeep Grand Cherokee since January. I researched every kind of jeep and fell in love with the 2017 Altitude. Alexandra wa...


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    I've been trying to buy a Jeep Grand Cherokee since January. I researched every kind of jeep and fell in love with the 2017 Altitude. Alexandra was the best sales person I've ever dealt with and not to mention this is my third vehicle. I'm glad I went with Jeep. She was very knowledgeable about the different vehicles on the lot but she experienced the same love I had for the altitude because she has one. Amy was also a great help when deciding on the perfect package for my vehicle. Overall, a wonderful experience.

    Does recommend this dealer

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  • Unhelpful, misleading
    April 6, 2017

    Recently purchased an SUV from them last month. They were unwilling to budge on the listed price of the vehicle. Ok fine. Singing the paperwork I ...


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    Recently purchased an SUV from them last month. They were unwilling to budge on the listed price of the vehicle. Ok fine. Singing the paperwork I notice the vehicle price went up by $700. I asked and the seller said oh that the dealer fees and registration charges. Ok cool. Come to find out after everything was over they charged the the dealer fees and registration separately in addition to that $700. Seriously? They are sneaky so be careful purchasing from them. Make sure you take your time to reread and confirm everything they offer you in writing. I attempted to contact the stores manager but she didn't respond. My sister was going to buy a car there but now we'll go somewhere else. I do not recommend them. If you go, be careful and thorough.

    Does not recommend this dealer

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