Westbury Jeep/Chrysler/Dodge/RAM

Matt was very knowledgeable and patient with me in purchasing my car .I enjoyed working with him.

From the beginning they were extremely helpful with helping focus my search and deciding whether leasing or purchasing was my best option, then finding me options on both used and new vehicles. Then they buying experience could not have been smoother, Behi and Amy were so helpful and got me a great rate. I was driving my truck just two days after starting my search. Great dealerships with a great staff!

The best dealer ship in Long Island. We just pick up our 3rd Ram 1500. Excellent customer service , very professional. Jessica went beyond to answer all our questions . Please ask for Jessica Menditto and you will be taken care of.

I visited Westbury Jeep Chrysler Dodge Ram ready to lease a 2026 Ram 1500 Big Horn Black Edition after researching pricing, incentives and trade values. I wasn’t just browsing. I came in prepared to make a deal if the numbers made sense. The initial offer wasn’t competitive, so I thanked everyone and left. Later, I received a call saying the General Manager had approved a better deal. I was asked to leave a $500 refundable deposit and was told the deal would be protected for 72 hours. After I agreed, checked my trade value and spoke with my insurance company, the situation changed. I was suddenly told everything had to be completed that night because it was the end of the month. I even offered to come back that evening to sign paperwork and return another day for delivery, but my calls and texts went unanswered. I drove back to the dealership anyway and was then told the truck couldn’t be obtained that night. Before I left, I was promised a callback the next day. That never happened. I eventually had to call them myself and was given another explanation for why the deal might not work. To be fair, my deposit was refunded promptly, and I want to give the salesperson credit. He was respectful, never pressured me into another truck, and I don’t believe he was the problem. My issue was the overall process. I walked in ready to lease a truck and left feeling like the communication kept changing and the goalposts kept moving. Better communication and follow-through would have made this a completely different experience.

I came to Westbury Jeep Chrysler Dodge Ram ready to lease a 2026 Ram 1500 Big Horn Black Edition. I had already researched incentives, trade values and comparable deals, and I made it clear from the beginning that I had a packed schedule and didn’t have time to spend all day negotiating. The initial numbers weren’t even close, so I thanked everyone and left. Later I received a call saying the GM had approved a much better deal. I was told to leave a $500 refundable deposit and that the deal would be held for 72 hours. After I agreed and called my insurance company, everything changed. Suddenly I was told the deal had to happen that night because of month-end timing. I even drove back to the dealership after nobody answered my calls or texts. The truck wasn’t available, and I was promised a callback the next day. That call never came. When I finally called, I was told the incentives hadn’t really changed, but now the issue was that they were “losing money.” To be fair, my deposit was refunded immediately, and I don’t blame the salesman. He was polite, never pressured me into another truck, and I believe he was doing his best. My frustration is with the dealership’s process. I walked away feeling like the goalposts just kept moving, and that’s ultimately why they lost my business.

Had my brand new 2026 Ram for 3 months; it’s now been sitting with service for 3 weeks… Zero clue by service when the part will come in. After 2 weeks they tell YOU to call Chrysler customer care to expedite YOUR own part. And when you do call they create a case, but then days go by & you don’t hear from anyone. Also, took me a week to get a loaner. Told me they didn’t have any (their selling point is they have loaners when you get a car from them). When I went to pick up my loaner there was 20 cars there (ram’s included which I didn’t get, so they had cars to be loaned out). No idea when my part will come in to fix my brand new truck. Shop elsewhere.

They are all talk about the VIP service: Whether you are coming in for routine service or for an unplanned maintenance issue we'll be sure to have you covered with a complimentary loaner car. We would never want to leave you out in the cold so we make sure to stock loaner cars. They never have loaner cars and leave you stranded. It’s a complete lie. They have no loaner cars in stock ever.

Used this dealership several times and been leasing and buying the Dodge and Ram brand for 25 year and Westbury is by far the best worked with salesman Mike Goldberg and he is fantastic has great knowledge of vehicles and is a total Gentleman straight forward old school whole transaction was smooth

We were very pleased with our buying experience at Wesbury Jeep. All of the staff was professional and helpful, and our salesperson, Behi, was fantastic. He did not pressure us and he respected our knowledge and experience with past purchases as well as with the Jeep Wrangler Sahara (in Mohito green) that we had our eye on from the start. Behi was very responsive to questions both at the dealership and away. He even stopped by our house for a follow-up. Compared to other dealerships (non-Chrysler/Dodge/Jeep/Ram), our experience with Westbury Jeep was superior.

Angelina Wilson worked very hard to get me a good deal and even though there was a misunderstanding on my part she delivered the car to my house. I would call that above and beyond excellent service.