Huntington Jeep Chrysler Dodge RAM

Your parts department manager Marsello Locasto was very professional, helpful, and went above and beyond the services that most parts department would do. You have a star in this worker at Huntington Jeep.

The service Dept had a long list of what I should get fixed - thousands of dollars. I brought in my Patriot to have them do good on the throttle replacement warranty - first they had me sign an agreement that I would owe them $239 just to diagnose the issues. Since before bringing my car to them I had already had the car diagnosed by a couple of autozone and a mechanic - it showed the codes and the issue which was a faulty throttle. Imagine I have to pay 230 bucks for the privilege of a free diagnosis. They charge 180!bucks per hr of work so they keep your car longer and charge you more. To top it off I was told to change the oil - well I still had 3k miles left on the last one. I have found a local mechanic who is xl and charges a third of the price - a honest reliable mechanic. I’m done with Jeep Commack - This place needs to be investigated for fraud and malice. The staff has to do what they are told to keep their job .. even inflating issues and over charging.

The service advisor Cassidy smith that I dealt with was extremely rude. She had a horrible attitude during our entire conversation and kept telling me there would be a long wait to service my car. I was forced to take my car to another dealership because she refused to help me. I’ve been going to this location for years, and unfortunately due to this women's behavior they just lost one of their customers. Horrible customer service… will not be returning here.

The service advisor Cassidy smith that I dealt with was extremely rude. She had a horrible attitude during our entire conversation and kept telling me there would be a long wait to service my car. I was forced to take my car to another dealership because she refused to help me. I’ve been going to this location for years, and unfortunately due to this women's behavior they just lost one of their customers. Horrible customer service… will not be returning here.

Today was the very last day that I will be going back to Huntington Jeep for anything, future car purchase and service. Dealership does not stand behind vehicles that they sell. I have a 2021 rubicon 25000 miles and have had 3 warranty repairs since I purchased. Of late rear differential warning light, which it took 3 appointments and lots of time wasted to finally get them to do what needed to be done the first trip which was to replace the sensor. The most aggravating part is not the vehicle, but the attitude of the service advisors. Their lack of concern for the customers, time and inconvenience is apparent every time you check in. Not only in dealing with them first hand, but listening to them deal with other customers in the same fashion. I have heard several individuals and myself included wait 3 weeks for a loaner, I call the day before to confirm it, then when I show up they tell me they don't have one. Without even an apology. Their total disregard for the customers is appalling, and totally disrespectful. I arrived to pick up my car, was told it would be lock with keys and waiting for me to pick up after hours. I get there luckily before closing to be interrogated by a service advisor, telling me that the car would have been unavailable for pick up because I had a loaner. I told her that is what my advisor told me to do, she in a very nasty fashion told me, "well he was wrong". So if you like to be treated rudely, and with no respect. Then this would be the place to service your vehicle. I have had enough.

Amazing! Everyone here is so helpful and friendly. I would recommend them to anyone looking to buy a car, used or new, or in need of service for their vehicle. Definitely go here for any of your vehicle needs!

Liars. Was promised a vehicle they had on the lot and said no need to leave a deposit. After I travel all the way there they tell me it just sold and then another person said it sold days ago. DO NOT TRUST THEM. Carly Oliver is deceptive and will waste your time. Don’t waste your time like they wasted mine. They’ll lie right to your face.

I have been purchasing all models of cars and have never experienced such a horrible miserable anti customer dealership No one returns a phone call text or email My Jeep rubicon 4xe has been in shop and they have no idea how to repair it unbelievable lazy and rude stay away !!!!!

Went in for an oil change and diagnose front bearing sound. After 2 hours was told that front a rear break rotors were warped. All rotors and pads should be replaced at a cost of $1,300. Told me tires were getting low and should be replaced for $1,200. As for the bearing noise, was told there was no noise. I asked how the diagnosis was done and was told visual inspection. Upon completion the car was delivered in front of service for me, I noticed that all the wheel dust hadn't been touched. Visual inspection of breaks without wheel removal to tell me they are warped......my xxx! I've been a mechanic working on cars for over 20 years, and know the rotors aren't warped. You also can't diagnose warped rotors without driving to check for shimmy in the steering wheel or vibration in the brake pedal (which has none) or actually removing the wheels. As far as no noise, the car was was never driven on the road to identify the noise. It never left the shop. And to top it off the tech over filled the oil. Over all $380 for an oil change, $120 for an oil change and $260 for a diagnosis that never happened. I'd blame the tech, but this is a clear failure of leadership. Sorry folks, can never use this dealer again, not after intentionally trying to out right scam me. Thankfully, I know my vehicle and didn't spend $2,500 on unnecessary maintenance. Beware of this service center.

Horrible dealership! RUDE management. Should be fired for the way the Manager Bob speaks to female customers. No professionalism at all. My car is 6 months old and has been in the shop 4x for the same problem. I've always had Jeeps, this one is a lemon. BUYER BEWARE!!!