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Brown's Chrysler Dodge Jeep Ram

(1,324 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 11:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–11:30pm
Tuesday 9:00am–9:00pm 7:00am–11:30pm
Wednesday 9:00am–9:00pm 7:00am–11:30pm
Thursday 9:00am–9:00pm 7:00am–11:30pm
Friday 9:00am–9:00pm 7:00am–11:30pm
Saturday 9:00am–6:00pm 8:00am–3:30pm
Sunday 11:00am–4:00pm Closed
2015 state dealer award
View 9 awards
2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly and upfront sale

I purchased a 2014 Summit. My sales representative( Kenny Skeen) was well informed and not pushy at all. He allowed the product to do the talking and just help me make educated decisions. Ken was well informed, attentive and a pleasure to do business with! I Hope service can do as good as job as the sales team did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Jamal Blanco and everyone at the dealer made this process so easy and simple. Highly recommend! Very friendly, knowledgable, easy going. The finance manager we worked with was very nice and helpful as well. We came out with big smiles on our faces , and I certainly love my new jeep!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

True Professionals

If your considering buying a Jeep don't waste your time visiting other Jeep dealerships. Give "Mel" Blanco (new car sales) a call. He is a true professional who is sincere, respectful and clearly values each customer. He is a man of integrity. No gimmicks , no pressure , very smooth start to finish . I explained what I wanted and he managed to find the exact Latitude within minutes. My truck was actually at another Jeep dealership in Nassau County. Mel had it driven out the next business day so I could test drive it. Very efficient . Go to Browns! I will refer Mel to all of my friends , co- workers, etc. Thank you Mel! Gary C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service!!!

I wasn't planning on buying a new vehicle since I currently owned a 2012 Jeep Grand Cherokee but due to recent flooding my truck was totaled. I visited several dealerships looking for a new vehicle and received the best deal and services at Brown's. There was no pressure and both Mike & James were very understanding that I needed to wait for my insurance company to complete the sale. The best part was not having to wait around in the dealership they were able to process the whole transaction and all I had to do was come in to sign a few papers. It took less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

fantastic overall experience

I came to Brown's to replace a car (garage and my basement finished) I lost in the flood a few weeks ago. I test drove a Dart with Will and loved it. I told him what I could afford to spend and Will got me exactly where I needed to be. He told me if the payment changed by even $1 he'd call me so there would be not surprises at delivery. Unfortunately, my payment did change but he called me like he said he would, and the payment was still within my range. I picked up my sassy, red Dart later that day, and could not be happier with it. Besides Will being the best car salesperson I've ever worked with, everyone in the dealership went out of their way to say hello and make you feel welcome. I would recommend Will and Brown's to everyone and anyone! Thanks for the great experience during a difficult time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeep up grade

I wanted to upgrade my jeep liberty to a Grand Cherokee limited and Mel Blanco got it done for me. Mel insisted that I leave the dealership satisfied and pressured the sales department to make sure I got the car I wanted at the price I wanted. Mel is the reason I drove home the other day in a new Grand Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mel the MAN

thank you Mel, real respectable fella no complaints what so ever. sold me a wrangler about a month ago. so happy so stoked im glad i did it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

End of lease was made with ease.

I returned my old lease on my 2011 Town and Country and bought the 2014 model!! Remote start put in right away and I got to surprise my wife! Mel made sure I was taken care of, and was upfront and made sure I understood all the new upgrades to the vehicle. Thanks Mel!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

More than satisfied with my purchase from Brown's dealership

Buying a new car can be quite stressful but my experience at browns was a pleasant one. I dealt with Rob who I found to be honest, professional and informative. He was able to get me exactly what I wanted and kept me up to date along the process. I wanted a 2015 grand jeep cherokee altitude that was not even on the lot yet and Rob Riker got it done for me quickly. He worked to get me a great deal and made my experience stress free. I love my new truck and would highly recommend Rob Riker to anyone in the market for a new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BEST EXPERIENCE I EVER HAD PURCHASING A CAR

I went to 4 car dealers on aug 18th and browns was the last one on my list. There aren't words to express what a pleasure it was to deal with people which were honest, upfront, reasonable and professional. Jermal Blanco was exceptional his patience and calm manner was much appreciated being that I lost my car in the heavy rain on aug 13 and feeling very overwhelmed and I was probably a difficult customer but, Jermal just let me talk and smiled letting me know that every thing will be ok. I am so very appreciative that Jermal nor any of the staff at browns pressured me to make a purchase. I didn't the jeep dealership in west Islip was going to let walk out the door without purchasing a car. THANKS TO ALL THE WONDERFUL STAFF. BROWNS DEALERSHIP YOU JUST MADE A CUSTOMER FOR LIFE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.