Reviews
Very easy to work with and straight forward in all
Very easy to work with and straight forward in all communication. Excellent overall experience and would recommend Stevens Ford. Salesperson CJ was extremely in doing thorough review and pictures of the vehicle for me before purchasing which was very helpful since I was not local to the area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
Great experience, helped steer me in the right direction
Great experience, helped steer me in the right direction with buying a new car for the first time. Would definitely come back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
I purchased a used 2018 ford explorer from this dealer
I purchased a used 2018 ford explorer from this dealer last July and as soon as I purchased it, there was nothing but problem after problem. The very first day I drove it after I had gotten home the check engine light immediately came on and I brought it back and it was fixed, then the next day check engine light was on again and they claimed to fix it again, and then about a week after purchasing the car the turbo blows up, I tried reaching out to Cj my salesman, no answer of course, get it towed to them and just getting a loner car on a vehicle I just purchased was a nightmare. Took about a month and half to fix and Immediately after getting the car back after that the catalytic converters were shot as I scanned the vehicle immediately after getting it back, they claimed that the turbos had nothing to do with the cats, which 100% the turbos sprayed oil all over the exhaust system. They refused to honor my warranty for the cats so I had the shell out 3 grand on that. Then about another week later the engine blows up and again towing it there and having to fight for a loaner on a car I purchased within a 2 month time frame was a nightmare. They also didn’t honor my warranty fully again and I had to pay 1500 for the engine because they wouldn’t cover the whole repair, I had the car for less then one year and only got to drive it 5,000 miles because of the never ending repairs it needed. I would avoid this dealer like the plague especially if buying used as they obviously do not inspect vehicles before selling them. Ps I got a new car a year into my loan and lost a lot of money just to get that nightmare off my hands, worst car experience of my life!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re genuinely sorry to hear about your experience and regret that your vehicle ownership journey was so frustrating. At Stevens 112 Ford, we aim to provide dependable vehicles and responsive customer service, and it’s clear we fell short in your case. While we understand your disappointment, we’d welcome the opportunity to review the full details of your situation, including the repair history and warranty coverage specifics. We take claims like these seriously and want to ensure every vehicle we sell meets safety and performance standards. Please contact me directly at (631) 475-1133 x203 or via email at TFarrell@stevens112.com so we can address any unresolved concerns and learn how we can do better. Sincerely, Tom Farrell General Sales Manager Stevens 112 Ford
CJ was amazing from the second i walked into the
CJ was amazing from the second i walked into the dealership. He talked me through all questions i had, and really made me feel confident in my Branco purchase. Definitely will be coming to CJ in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
It was my first time dealing with this dealership and
It was my first time dealing with this dealership and they were great they worked with me and made everything easy.. between sales and finance I had no problems..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
CJ helped us find exactly what we were looking for and
CJ helped us find exactly what we were looking for and made our experience quick and easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
It is my absolute pleasure to tell anyone about CJ.
It is my absolute pleasure to tell anyone about CJ. We recently purchased a Ford Bronco Sport at Steven’s 112 Ford and CJ greeted us and walked us through the sale. He was professional, polite, friendly and extremely knowledgeable about the car. Every question we asked was answered quickly and clearly. CJ is GOLD. We would be delighted to work with him again, and we will be telling everyone interested in buying a car to go see CJ. Thanks, CJ, for the kindness, thanks for the help, and thank you for the smile
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
I bought a 2022 Bronco from CJ the other day and it was a
I bought a 2022 Bronco from CJ the other day and it was a great experience! I love the car and he actually had it ready for me to drive home the same day! I will definitely recommend him to anyone looking for a car. Irene Bankewitz
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
Cj listened to my wants and needs and found me the
Cj listened to my wants and needs and found me the perfect vehicle. He handled everything. Picked it up last night and couldn’t be happier. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support! If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford
CJ is the absolute best!
CJ is the absolute best!! He was always so kind and courteous to me and my family. He was always honest through the process and answered any questions that my family and I had. He’s also pretty funny and welcoming! I actually went to another dealership and didn’t like the cut of their job. So I came back to find a car with CJ and he went above and beyond! I feel so lucky to have met him and when my daughter needs a car in a few years I will definitely be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a 5 Star review! On behalf of everyone at Stevens 112 Ford, I truly appreciate your kind words and support. We're committed to providing an exceptional experience for every customer, and it's great to know we delivered that for you. If there's anything else we can do for you in the future whether it's sales, service, or just answering a question, please feel free to reach out. We look forward to assisting you again! Warm regards, Tom Farrell General Sales Manager Stevens 112 Ford