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Hassett of Wantagh

(1,148 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

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Reviews

(1,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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I had a wonderful experience at Hassett Ford purchasing a

I had a wonderful experience at Hassett Ford purchasing a vehicle. For the first time in my life there were no hidden fees, attempts at selling me things i did not ask for or need. It was straight to the point. I saw the vehicle i wanted, ( it was the same price cash/finance), I spoke with Ralph Coffee and than sales manager Rich Pagliaro, they honored every promise they made, changing the battery, and having the vehicle detailed and ready promptly at the agreed upon time. There is often stress assosciated with vehicle shopping, but none here. I give them kudos from top to bottom Thanks again Ralph, Rich and Hassett service dept-Mr. Ron Maddaleno

I had a wonderful experience at Hassett Ford purchasing a

I had a wonderful experience at Hassett Ford purchasing a vehicle. For the first time in my life there were no hidden fees, attempts at selling me things i did not ask for or need. It was straight to the point. I saw the vehicle i wanted, ( it was the same price cash/finance), I spoke with Ralph Coffee and than sales manager Rich Pagliaro, they honored every promise they made, changing the battery, and having the vehicle detailed and ready promptly at the agreed upon time. There is often stress assosciated with vehicle shopping, but none here. I give them kudos from top to bottom Thanks again Ralph, Rich and Hassett service dept-Mr. Ron Maddaleno

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everyone at the dealership were professional and made us

Everyone at the dealership were professional and made us feel comfortable from the greeter, to our salesman Tim Coppola to the business manager

Everyone at the dealership were professional and made us

Everyone at the dealership were professional and made us feel comfortable from the greeter, to our salesman Tim Coppola to the business manager

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Tim was very knowledgeable and very attentive.

Tim was very knowledgeable and very attentive. His assistance was greatly appreciated and made the experience a pleasure.

Tim was very knowledgeable and very attentive.

Tim was very knowledgeable and very attentive. His assistance was greatly appreciated and made the experience a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have been leasing cars from Hasset Ford for over 10

I have been leasing cars from Hasset Ford for over 10 years. Their attention to detail is impeccable. My experience from beginning to end was awesome and Tim was very friendly and always had our best interest at hand. Wonderful!!!

I have been leasing cars from Hasset Ford for over 10

I have been leasing cars from Hasset Ford for over 10 years. Their attention to detail is impeccable. My experience from beginning to end was awesome and Tim was very friendly and always had our best interest at hand. Wonderful!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is such an efficient and inviting dealership-smooth

This is such an efficient and inviting dealership-smooth transactions 5 cars in a row!

This is such an efficient and inviting dealership-smooth

This is such an efficient and inviting dealership-smooth transactions 5 cars in a row!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is our 5th car purchase or lease from Hassett Ford.

This is our 5th car purchase or lease from Hassett Ford. Everyone from service, sales and finance were friendly, professional, informative and there were no high pressure sales tactics. Tim Coppola was great. Informative, quick to reply and guided us through the turn in and pick up processes and requirements. He walked us thriugh the new vehicle features seamlessly and in detail, synced our phones and the FORD app too! Great experience once again.

This is our 5th car purchase or lease from Hassett Ford.

This is our 5th car purchase or lease from Hassett Ford. Everyone from service, sales and finance were friendly, professional, informative and there were no high pressure sales tactics. Tim Coppola was great. Informative, quick to reply and guided us through the turn in and pick up processes and requirements. He walked us thriugh the new vehicle features seamlessly and in detail, synced our phones and the FORD app too! Great experience once again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My husband and I have been coming to this dealership for

My husband and I have been coming to this dealership for 15 years. I just leased my 6 th SUV. We have always worked with Timothy Coppola. He is pleasant and professional and I have always been happy with my lease. Tim makes the process simple and works with you so the experience is a positive one.

My husband and I have been coming to this dealership for

My husband and I have been coming to this dealership for 15 years. I just leased my 6 th SUV. We have always worked with Timothy Coppola. He is pleasant and professional and I have always been happy with my lease. Tim makes the process simple and works with you so the experience is a positive one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Just got my third car from Hassett Ford.

Just got my third car from Hassett Ford. Very pleased! Tim Coppola is a great guy and salesman. I highly recommend him!

Just got my third car from Hassett Ford.

Just got my third car from Hassett Ford. Very pleased! Tim Coppola is a great guy and salesman. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had leased several cars from Hassett over the last

We had leased several cars from Hassett over the last decade, 2 ford and a Subaru. Most recently, we got a better deal on a 3 row (weve since had a third baby) from another dealer/manufacturer, so we did what was best for us. Tim Coppola, who we’ve never dealt with, clearly didn’t like that when we told him. First he told my husband the lease wasn’t paid off, when a third party had bought it out over a month prior. Then when we double checked and called back to let him know, he was extremely rude and nasty and hung up the phone on me. Going forward I won’t be recommending them to anyone; Jordan who used to work there was lovely but he’s no longer with them.

We had leased several cars from Hassett over the last

We had leased several cars from Hassett over the last decade, 2 ford and a Subaru. Most recently, we got a better deal on a 3 row (weve since had a third baby) from another dealer/manufacturer, so we did what was best for us. Tim Coppola, who we’ve never dealt with, clearly didn’t like that when we told him. First he told my husband the lease wasn’t paid off, when a third party had bought it out over a month prior. Then when we double checked and called back to let him know, he was extremely rude and nasty and hung up the phone on me. Going forward I won’t be recommending them to anyone; Jordan who used to work there was lovely but he’s no longer with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback. We understand that situations like this can be frustrating, and we're truly sorry for any miscommunication. Tim's intention was simply to provide helpful information regarding the remaining payment and the status of your account. We recognize that you’ve mentioned a third party bought the car a month ago, and we apologize if this caused any confusion. Our goal is always to assist and provide clarity, and we genuinely hope any remaining questions you have will be resolved quickly. Thank you again for bringing this to our attention.

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My wife Rosalee and I recently purchased a Lincoln

My wife Rosalee and I recently purchased a Lincoln Corsair from Hassett Lincoln in Wantagh. Our salesman was John Fanuzzi. John has the patience of a saint. He went over every detail of the car with us and made certain we felt comfortable with our purchase. We both felt that we were dealing with a close relative and not with a person desperate to make a sale. Hassett Lincoln has a gem in John and customers for life in us. Ralph, north Belmore, New York

My wife Rosalee and I recently purchased a Lincoln

My wife Rosalee and I recently purchased a Lincoln Corsair from Hassett Lincoln in Wantagh. Our salesman was John Fanuzzi. John has the patience of a saint. He went over every detail of the car with us and made certain we felt comfortable with our purchase. We both felt that we were dealing with a close relative and not with a person desperate to make a sale. Hassett Lincoln has a gem in John and customers for life in us. Ralph, north Belmore, New York

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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