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Hassett of Wantagh

(1,144 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hassett of Wantagh from DealerRater.

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We were in yesterday and met with Jordan.

We were in yesterday and met with Jordan. It was the most pleasant experience we have ever had at a car dealership! Jordan was straightforward and worked with us from the minute we entered the dealership. We came in to look at an Explorer and wound up leaving the same day with a gorgeous new one! I was appreciative of the time Jordan invested and the attention to detail and to answering all of our questions thoroughly. He made the car buying process painless. Jordan walked me through the car before we left the lot, which was very helpful and called today to check in and follow up on anything outstanding. I would definitely go back to Hassett and work with Jordan again. Traci and Evan

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had a great experience at Hassett Ford! Jordan Shein is an excellent member of our team and we're happy to see that he was able to help get you the car you wanted. Thank you for choosing us and recommending us!

Jordan was excellent, patient and attentive.

Jordan was excellent, patient and attentive.. Worked very hard to see that our Agency got the vehicle that we needed. He was no pressure and very responsive. Would highly recommend Hassett Ford & Jordan Shein

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are grateful for your review. It means the world to us here at Hassett Ford and that you had a positive experience with Jordan! Enjoy your new Ford!

Jordan was a pleasure to work with.

Jordan was a pleasure to work with. He was knowledgeable and friendly and from start to finish made the whole experience of getting our new Ford Edge awesome! I highly recommend Hassett Ford and salesman Jordan Shein!

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  • Overall experience 5.0
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Consumer response

Loved everything about Hassett Ford! The entire staff was very friendly and helpful. I highly recommend this dealership and especially our salesman Jordan!

This is the ABSOLUTE WORST place ever.

This is the ABSOLUTE WORST place ever. NEVER under any circumstances bring your car here for service or buy from this dealer. To make a very long story short - my husband's car stalled on the highway and he brought his 2013 Subaru Crosstrek to Hassett because a friend told him that there was a recall on the spring valve (from 5 years ago, which we were never notified of). Vlad wanted to charge my husband a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. We checked the VIN and his car was covered by the recall. My husband then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett was forced by Subaru to preform the recall fix. My husband picked up his car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. My husband brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru would not cover the cost to fix the problem that Hassett caused. Thanks to Hassett lying to Subaru headquarters we have a car that doesn't run and can't afford a new one. This entire process (which Hassett prolonged) took over 2 months (my husband had to borrow cars to get to work for over 2 months).

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
15 people out of 15 found this review helpful.

GREAT PERSONALITY FOLLOWS THROUGH WELL

GREAT PERSONALITY FOLLOWS THROUGH WELL INFORMED ALWAYS AVAILABLE He was relentless in trying to sell the vehicle in a pleasant way.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a great review! So glad you were happy with Jordan. Please come see us again for your next car purchase.

My experience with Hassett was professional from the

My experience with Hassett was professional from the moment I walked in. Mike Scannella made the experience very easy for me. I would highly recommend Mike and the dealership.

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  • Overall experience 5.0
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Dealer response

We are happy we could make your experience a positive one! We understand it is a big decision when you purchase your car and we are grateful to have been chosen. Thank you for highlighting Mike!

Jordan made our purchase of our Lincoln Nautilus a

Jordan made our purchase of our Lincoln Nautilus a pleasant and memorable experience. He has a good sense of humor and does everything he can to get you the best deal. Jordan is very knowledgeable and takes the time to explain the vehicle in every detail.

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  • Overall experience 5.0
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Dealer response

Thanks for highlighting Jordan Shein and we are happy he helped make this such a great experience for you. Feel free to reach out to us if you need anything.

Well, I definitely would not be in my brand new 2023 Ford

Well, I definitely would not be in my brand new 2023 Ford bronco big bend without salesman extraordinaire Jordan Shein! He treats every customer like family! And Hassett ford is very lucky to have him.

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  • Overall experience 5.0
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Dealer response

We appreciate you taking the time to leave us a great review and very happy to hear that you have the same trust in Jordan as we do! Please come see us again for your next car purchase.

It’s a nice clean space and everyone is very friendly.

It’s a nice clean space and everyone is very friendly. Buying my car was quick and efficient. I was out in under an hour with exactly what I wanted for a reasonable price.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for the great review!

Jordan is very easy to get a hold of when you need to

Jordan is very easy to get a hold of when you need to speak to him. He goes over every feature of the new car when he delivers it. He is a pleasure to work with, and an asset to Hassett.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a great review and acknowledging Jordan! We hope to see you when you purchase your next car.