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Keeler Honda

(371 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Experience

Adam was my salesman, and he went above and beyond. The night I came in to look at cars, the dealership was short staffed, and he took great care of me and 2 other customers all at the same time. He was honest and up front, and did everything he said he would. I highly recommend this dealership and Adam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lease relief!

Keeler should be your dealer! Go. You won't be disappointed. Customers should be treated this way! 9 years of leasing with these guys. Buy or lease, go see Jeff. My son did business with Jeff. Go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda pilot

Nate Eden at Keeler Honda was an awesome salesmen ! He got me into the lease I wanted and knew exactly what I was looking for! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Adam Dorn - Easy and smooth

Easy setting up meeting with a sales representative. The test drive was excellent and the service from sales was absolutely amazing. We highly recommend Keeler to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So Easy!!

I have to say this was the easiest process I've ever had!! They were more than accommodating and understanding what my wants/needs were. Very quick and simple process, that was complete in hours whereas I had previously been working with a dealer for days and no resolution!! I will be purchasing my vehicles through Keeler now, and with Adam!! Thank you for making is so easy for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service, Again!

This is the 4th car that I have purchased from Jeff Lynch. Each time every step has been excellent. I will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience

The dealership employees were very welcoming. The sales consultant (Adam Dorn) was detail oriented and took extra measures to make us comfortable. He answered all of our questions thus allowing our purchasing experience to be a joyous event. Absolutely recommend this dealership, and that you contact Adam Dorn. You won't be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buyer

It took 2 days from sitting down with Adam to my car being delivered. Excellent to work with and will definitely recommend him and keeler to anyone interested in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied

Leased a new Honda from Keeler and I am so happy with service I received. Nate Eden was patient I never felt rushed or pressured.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Car Buying Experience

Recommendation of Salesman Adam Dorn at Keeler Honda - Albany, NY About a year ago I went to Keeler Honda to buy a new Honda Fit, and I met salesman Adam Dorn. He made my purchasing experience go so quickly and smoothly that when I decided it was time to buy a used Honda CR-V, it was back to see Adam at Keeler Honda again. On Tuesday I sent him an email to see when he would be in the showroom, and mentioned one low mileage vehicle on their website that I was interested in checking out. His response was that the vehicle I mentioned had been sold, but he was sure they could find another one I would like. When I got to Keeler Honda, he was involved with another customer, but before I could even talk to the receptionist, he came over to greet me, and asked someone to bring up a 2016 CR-V he thought that I would like. I had some time to explore the vehicle he had selected for my consideration. It was beautiful and surprisingly had only about 14,000 miles on the odometer. I fell in love with the car. When Adam came out to see how I liked the car, I asked “How much is it?” His response was “Same price as the one I had seen online.” I was pretty much sold, even before we took it for a test drive. He worked with me pricing a couple of things I wanted to add, such as a roof rack and a trailer hitch. They already had some information on file from last year, such as the name of my insurance agent. I placed the order, and looked forward to picking up my car on Friday. I decided that I also wanted to get Honda floor and trunk mats; I sent him an email that he would get when he came in on Friday morning, inquiring if they were in stock. His reply was that they were in stock, and he would have them installed before I came in at noon. More great service! Having bought two Hondas within 11 months, I should not be in the market for another car for some time, but I would not hesitate to recommend Adam Dorn and Keeler Honda to anyone shopping for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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