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Keeler Honda

(1,480 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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Reviews

(1,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brought my car in for service recently and Jenny Estrada was my service advisor. She was amazing! Kept me informed during the whole process and was super helpful in answering my questions.

Brought my car in for service recently and Jenny Estrada was my service advisor. She was amazing! Kept me informed during the whole process and was super helpful in answering my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I purchased my 2016 Honda CRZ in MA on 2017. I’ve been a Keeler service customer since. Recently I needed service more than an oil/filter change) & it required working through the extended warranty company. Jenny Estrada was EXCEPTIONAL! I know what is required when working with someone potentially at odds with your needs. She did everything right & got exactly what we needed. Not only did she provide top notch customer service to me but I suspect the warranty company rep’s experience was similar. Not everyone is cut out to be in customer service but when they are, everyone feels it-internal & external customers & the employer. I hope Keeler recognizes what an asset you are to them. Hope to work with you for my oil/filter change in a few months-thank you!!

I purchased my 2016 Honda CRZ in MA on 2017. I’ve been a Keeler service customer since. Recently I needed service more than an oil/filter change) & it required working through the extended warranty company. Jenny Estrada was EXCEPTIONAL! I know what is required when working with someone potentially at odds with your needs. She did everything right & got exactly what we needed. Not only did she provide top notch customer service to me but I suspect the warranty company rep’s experience was similar. Not everyone is cut out to be in customer service but when they are, everyone feels it-internal & external customers & the employer. I hope Keeler recognizes what an asset you are to them. Hope to work with you for my oil/filter change in a few months-thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We typically interact with Herb who works in the service department and this time was the same.We always have positive interactions with him. Herb is friendly and has a kind demeanor. He always greets us with a smile and is patient with answering our questions. We don’t ever feel rushed or unheard. He prioritizes providing the utmost positive experience and explains the process in a thorough manner. He sets a great example of what superb customer service looks like!

We typically interact with Herb who works in the service department and this time was the same.We always have positive interactions with him. Herb is friendly and has a kind demeanor. He always greets us with a smile and is patient with answering our questions. We don’t ever feel rushed or unheard. He prioritizes providing the utmost positive experience and explains the process in a thorough manner. He sets a great example of what superb customer service looks like!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Keeler Honda has always done right by us. Both sales and service are always top notch.

Keeler Honda has always done right by us. Both sales and service are always top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always professional. They do their best to get your work completed in a reasonable time.

Always professional. They do their best to get your work completed in a reasonable time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I always take my 2017 Honda Civic to Keeler Honda because they provide honest service and show customer appreciation. Service advisor Jenny is friendly and has been helpful with my vehicle’s maintenance. They also have a nice open patio on the roof and many amenities.

I always take my 2017 Honda Civic to Keeler Honda because they provide honest service and show customer appreciation. Service advisor Jenny is friendly and has been helpful with my vehicle’s maintenance. They also have a nice open patio on the roof and many amenities.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good and easy to work with easy to schedule and the video was well detailed

Good and easy to work with easy to schedule and the video was well detailed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The dealership is attentive to it customer needs. In particular Senior advisor Jenny Estrada who walked myself and my daughter through when brakes replacement is necessary and saved my daughter from having unwarranted work performed thus saving her a substantial amount of money.

The dealership is attentive to it customer needs. In particular Senior advisor Jenny Estrada who walked myself and my daughter through when brakes replacement is necessary and saved my daughter from having unwarranted work performed thus saving her a substantial amount of money.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I am extremely happy with Keeler Honda, from the sales staff to the service technicians

I am extremely happy with Keeler Honda, from the sales staff to the service technicians

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Greeted professionally, made to feel comfortable, good use of technology by keeping customer informed throughout waiting for your vehicle to be serviced.

Greeted professionally, made to feel comfortable, good use of technology by keeping customer informed throughout waiting for your vehicle to be serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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