New 888-894-3448 Dealer Website
Used 866-595-7910 Email Dealer
Service 866-912-2221

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.5
Average based on 89 reviews.
  • First Car. 2011 Jetta

    Very pleased with the quality of service and the level of professionalism from the employees. I have recommended and will continue to recommend Ne...

    Dealer Response

    Thank you for choosing to purchase your car with us! Thank you also, for the recommendations to your family and friends. Buying your first car can...


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    Very pleased with the quality of service and the level of professionalism from the employees. I have recommended and will continue to recommend Nemer VW to friends and families. As a first time car buyer I felt like I was treated with respect and taken seriously. Love love love my new car. They were willing to meet my expectations and more. Great job Nemer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing to purchase your car with us! Thank you also, for the recommendations to your family and friends. Buying your first car can be an overwhelming experience - we're glad we made yours a positive experience! We look forward to doing business with you for many years to come!


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  • worst exprience ever

    On Feb. 9,2016 I dropped my 2008 EOS off , to have an oil change. While it was there I asked them to look into a small water leak I was having dur...


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    On Feb. 9,2016 I dropped my 2008 EOS off , to have an oil change. While it was there I asked them to look into a small water leak I was having during heavy rain storms the previous summer. This car was stored all winter in a heated garage. A couple of hours after I dropped it off I got a call from the service advisor, Pam. She said that they water tested my car and was unable to find any leaks, and @ $1.05/hr did I want them to keep looking. Of course I said no, just do the oil service and I'll come and pick it up. A while latter she called back to say that there was a problem with my sun roof not closing.( I bought this car there new in 2008 , never had any trouble with the roof.) I picked up my car and when I got back to my office I thought I'd try the sun roof to see what was wrong. When I touched the button to open it , the roof opened up all the way making sounds like nuts and bolts in a blender. I called Pam up to ask what had happened , she was kind of short with me. So I asked to speak to the mechanic for is in put. Eric said that when he opened the roof it wouldn't close so he got a couple of guys there to help him manually close it., twice. Not sure why he had to do it twice. I then called back to speak to the service manager, Mike. He said call him next week and he would get my car back to see what was wrong meanwhile he would speak to the mechanic, Eric for some insight. When L called the next week I was told that there wasn't any openings and would have to wait several days. A couple of weeks latter I took it to another VW dealer who discovered that the roof had been damaged and would require about $7500 in parts to fix. During this time I had a lot of thought as too what caused this. I figured that they got the roof wet , keep in mind its FEB. and then tried to open it frozen. That caused the nylon gear on the motor to strip while the roof was opening up and when they Manually closed it twice bending the frame work. I hand a real nice convertible for seven years, Don't trust these people.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Service - every time!

    I don't think you can find better service than at Nemer. Cannot recommend them more highly.

    Dealer Response

    Thanks for your review Jean, we're so happy you're happy!


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    I don't think you can find better service than at Nemer. Cannot recommend them more highly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review Jean, we're so happy you're happy!


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2009

Since 1971, Nemer Volkswagen of Latham, NY has provided Sales and Service of VW vehicles. Our lineup has never been stronger and our business has never been better.

"#1 Rated VW Dealer for Customer Satisfaction in the Capital Region"