Martin Nemer VW of Latham

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.4
(407 reviews)
Visit Martin Nemer VW of Latham
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–8:00pm
Tuesday 7:30am–5:30pm 9:00am–8:00pm
Wednesday 7:30am–5:30pm 9:00am–8:00pm
Thursday 7:30am–5:30pm 9:00am–8:00pm
Friday 7:30am–5:30pm 9:00am–6:00pm
Saturday 8:00am–4:00pm 9:00am–5:00pm
Sunday Closed Closed
New (518) 213-3883 (518) 213-3883
Used (518) 213-3401 (518) 213-3401
Service (518) 213-4350 (518) 213-4350

Inventory

See all 94 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2019.
Since 1971 Nemer Volkswagen of Latham NY has provided Sales and Service of VW vehicles. Our lineup has never been stronger and our business has never been better.
#1 Rated VW Dealer for Customer Satisfaction in the Capital Region

Service center

Phone number (518) 213-4350

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.4
(407 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
1.0

I brought my car home with idiot lights on the dash that...

I brought my car home with idiot lights on the dash that were not present when I brought it in! It started raining and the wipers didnt work! I called and spoke to mike! Rude, blaming the age of my car and not his mechanic - complaint filed with DM! They will look at it of course my expense! From a ignition housing repair to broken wipers and dash lights! Definately rookie service! BBB this week!

1.8

Poor Service

Bought new 2019 VW Atlas. New purchase experience was good. Service experience has been very poor. They will not cover damage from there own work.

1.2

Bought a new 2019 VW Atlas from them. New purchase...

Bought a new 2019 VW Atlas from them. New purchase experience was good. Since purchasing the vehicle we have brought the car in for multiple issues. One of which was for an issue with the outside temperature display not working properly. After the dealers work was completed the front assist system had a constant error message on the dash. We had never seen this error before this service. The service managers statement was that the this issue was caused by an outside incident and would not be covered. About 8months before this event and this error we hit a small bird and the front grille had a small crack in it from this event. This is what the dealer claims is the root of the issue and they will not cover the problem.

5.0

I recently had a flat tire right near this dealership....

I recently had a flat tire right near this dealership. The service manager & staff were amazing. They went above and beyond to help me. TY

1.0

Heat problem

Unbelievable! I call service vw Nemar for apt. My Passat doesn’t have heat when I’m not driving.. end he said that I have to pay $130 for diagnostic problem on car... they stilling costumers... end to make on apt .needs more than one week...

1.0

Shady Dealership at Nemer Glens Falls - Achtung!!!

My two VWs are serviced routinely at Nemer VW in Latham, NY. I want a 4X4 truck, so I drove to the Nemer Glens Falls dealership on a Monday regarding a used vehicle on the Nemer website. I spoke with a female member of their staff on multiple occasions before arriving to review the used 4X4 vehicle. I drove the vehicle, liked what I saw, and then thought I successfully negotiated a deal to purchase this used 4X4 by negotiating a fair price on my trade with Mr. Steven Ball, salesman, and Mr. Carl Frost, sales manager. We arranged to have the closing two days later on Wednesday. They even accepted $650 in cash to secure the deal. Mr. Ball and I spoke over the phone Wednesday morning and he assured me that the vehicle was ready, the financing was all set, and the terms were the same as discussed on Monday evening. Mr. Ball assured me that I would have the smoothest car purchase I have ever experienced. When I arrived we quickly began to sign the DMV documents; including my title. Then we migrated to the fees, disclosures and sales contract. Only to discover that they increased the price of the vehicle from the price on the internet even though I stated during Monday's negotiation that I would pay the internet price and would not negotiate the price down from the price that was listed. I accepted their fair internet price and that was verbally stated by me, and Mr. Ball heard that clearly. After stating that I refused to pay more than the agreed upon internet price for the vehicle, Mr. Frost claimed that they negotiated the price of my trade based on a value different from the value listed on the internet of the vehicle I was interested in. This type of bait and switch technique is shady and lacks integrity. I took time off from work on Wednesday to close this deal. When we all shook hands Monday night regarding the deal. I was excited about this purchase. Due to COVID-19 precautions I don't shake peoples hands anymore, but I shook on the deal anyway. I would not do business with Nemer Glens Falls. My overall experience was a total waste of valuable time. Before leaving Mr. Ball offered me $20 for my gas expenses. I politely refused. I drove up there to purchase a vehicle not get a handout of gas money. I traveled a total of four hours between Monday and Wednesday making round trips between my house and their dealership. They issued me a receipt for the $650 deposit stating the check will arrive in the mail in a few days. I remained cool headed, left and headed down the road. After several miles I realized that they never gave me my signed title and lien release letter back. I turned around to get my documents, but this time I recorded the interaction with my iPhone. Mr. Ball is on record for stating he never saw the internet price and stating that they must have lowered the price on the internet after we negotiated the deal. After having my documents in hand I prepared to leave. Mr. Ball wanted to shake my hand again. I hesitated for a moment, because of COVID, and he immediately stated that he felt disprespected that I wouldn't shake his hand. Give me a break, Mr. Steven Ball. If someone at Nemer wants to review my audio recording please give me a call. In the meantime, avoid shopping at Nemer Glens Falls. Their word and their handshakes mean absolutely nothing. They don't deserve your business or your valuable time.

5.0

Great Experience

We had a great, friendly, safe and comfortable experience. Our salesman Paul Rifenburgh was fantastic, knowledgeable, helpful, friendly and great with the kids. He knows the vehicles inside and out, answering any and all questions we threw at him. We love our Atlas. Thank you Paul and thank you Nemer.

5.0

CPO VW PASSAT SE

I was hesitant at first to do business with Nemer VW and expected a poor experience like I have had at a few other local dealers. My Nemer dealer, Donte, recognized my concerns, addressed all of them and quickly turned my experience into a positive one. The vehicle that I initially went in to purchase was sold that morning. Donte worked hard to find me a different vehicle, and looped in his supervisor, Brian. Together they got me an amazing deal on a much better 2017 VW Passat SE. The initial offer they brought me was so good, there was no need to haggle because they were treating me so well for the inconvenience I experienced for having lost out on the vehicle I went in for. Because of Dante's great work, I was able to take home my new VW the next night. The delivery experience was smooth and wonderful. I highly recommend going to Nemer VW and working with Donte.

5.0

I was hesitant at first to do business with Nemer VW and...

I was hesitant at first to do business with Nemer VW and expected a poor experience like I have had at a few other local dealers. My Nemer dealer, Donte, recognized my concerns, addressed all of them and quickly turned my experience into a positive one. The vehicle that I initially went in to purchase was sold that morning. Donte worked hard to find me a different vehicle, and looped in his supervisor, Brian. Together they got me an amazing deal on a much better 2017 VW Passat SE. The initial offer they brought me was so good, there was no need to haggle because they were treating me so well for the inconvenience I experienced for having lost out on the vehicle I went in for. Because of Dante's great work, I was able to take home my new VW the next night. The delivery experience was smooth and wonderful. I highly recommend going to Nemer VW and working with Donte.

5.0

Great Dealership

I've bought 2 cars from Archie and I would not hesitate to go back a 3rd time. This dealership is incredible and got me into the car of my dreams. I'm so thankful for everyone there that helped me out!

Read all 407 reviews