Reviews
Ms Faye was great down to earth saleswoman my
Ms Faye was great down to earth saleswoman my expectations were definitely met at the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sheenita, thank you so much for coming into Thomas Dodge Chrysler Jeep of Highland. We appreciate you taking the time to give our Sales Team this 5-star review and look forward to helping with any future auto-related needs.
Thank you Faye Giles for working with me and putting me a
Thank you Faye Giles for working with me and putting me a brand new 2022 1500 Big horn
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Thank you so much for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great 2022 Ram 1500 Big Horn, congratulations. If you ever need help with your new 2022 Ram 1500 Big Horn, feel free to reach out to us here at Thomas Dodge Chrysler Jeep of Highland. Have a wonderful day.
They are good for taking the time to get you back on the
They are good for taking the time to get you back on the road with good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving us this positive review! It makes us thrilled to learn that you are happy with the speed at which our Service Team here at Thomas Dodge Chrysler Jeep of Highland was able to take care of your vehicle. Please let us know if there is anything else that we can do for your vehicle.
I always have a great experience working with Jamie he
I always have a great experience working with Jamie he goes the extra mile when it comes to service on your vehicle
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It is awesome to know that you have had an amazing contact with our Service Team. We take pride in giving our customers satisfactory service. We're always available if you need us here at Thomas Dodge Chrysler Jeep of Highland.
Wfarley8209@yahoo.com
They were highly recommended.
They were highly recommended. There was a little struggle for a minute to make sure that this was feasible. Faye is a very nice person very helpful. Tim her manager was very nice and helpful also. I would definitely recommend Thomas Dodge and Chrysler. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for taking the time to share your positive five-star experience and a great recommendation for our Sales and Management Teams here at Thomas Dodge Chrysler Jeep of Highland. We are very happy to learn that our team worked hard to obtain the vehicle you were looking to purchase. Congratulations on your new car. If you ever need any help in the future, you know we'll be here for you.
I just bought my second Jeep Wrangler from Thomas CDJR
I just bought my second Jeep Wrangler from Thomas CDJR last week. I let them know ahead of time via email that I was interested in the vehicle, as I’m from out of state. Faye replied to me with a personalized video of the Jeep, which was a nice touch! From the moment I arrived, I was very impressed with the friendly and knowledgeable staff. Everything went smoothly and I will never buy a car anywhere else! Sales was Faye, finance was Tim, and GM Frank. Thanks for the great customer service experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we understand it's a big decision where you purchase your car from and we are grateful to have been chosen. Congratulations again on the purchase of your new Jeep Wrangler. Thomas Dodge Chrysler Jeep of Highland is happy to know that our Sales Team was able to meet all your needs while performing your out-of-state purchase. If you have any additional needs or questions, we will be more than happy to assist you.
Faye was fantastic!
Faye was fantastic! She was friendly and knowledgeable about the vehicles..will definitely be referring to her and will use her again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with our friendly and knowledgeable Sales Team. It is a delight to know that you had a fantastic experience during your visit at Thomas Dodge Chrysler Jeep of Highland. We appreciate your business and hope you have a good day!
Excellent service!
Excellent service! Wait time was satisfactory as well! Because of manpower, I was suprised it didn't take long!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Thomas Dodge Chrysler Jeep of Highland if you need anything else down the road.
My first time at this dealership was a great experience.
My first time at this dealership was a great experience. Faye was excellent and made it happened for me! I drove off the lot in a 2021 Jeep Wrangler Islander. I love everything about my new Jeep. Please ask for Faye she will work her magic and she is very patient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to Thomas Dodge Chrysler Jeep of Highland for a great car-buying experience. Our Sales Team wanted to make sure that you drove off the lot with your 2021 Jeep Wrangler Islander. Congratulations from all of us and thank you for your recommendations.
I’m a first time buyer and I know they took advantage of
I’m a first time buyer and I know they took advantage of me. I bought a used 2017 Silverado. There is a dent on the driver side door and was not informed of the dent when signing paperwork. When I tried to swap it for another truck of the same price they said I can’t without telling me why. Also the truck smelled and dirty on the inside and was promised they’d detail it. For a day and a half they apparently had the truck “detailed”. When I picked the truck up it still was dirty on the inside and smelled like body odor still. I definitely rushed into buying this truck and learned a valuable lesson with this dealership. Don’t trust a dealer to help you and definitely don’t go Thomas dodge in highland.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Eric, We appreciate you sharing your feedback with us. Consumer viewpoint is extremely valuable to Thomas Dodge Chrysler Jeep of Highland and I would like to speak with you about your recent 2017 Silverado purchase and communication with our Sales Team. Can you please reach out to me directly to discuss this further? Thank you. Jimmy Thomas 219-924-6100