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Meet Faye Giles

Faye Giles headshot
Senior Sales Specialist
(325 reviews)

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Industry experience 11 years
Dealership experience 11 years

I am first and foremost a true MOPAR gal. I not only sell MOPARS but I also own several. I believe in the MOPAR products. I strive each and every day to change the car buying process, by making it a fun and hassle-free experience from start to finish. I am changing the perception one customer at a time while helping you find the vehicle that best fits your needs, wants, lifestyle and budget. Most importantly, I want to earn your business. I want to make you a customer for life!

Reviews

Love my new jeep! Faye is the best! She’s patient, good...

Love my new jeep! Faye is the best! She’s patient, good listener and great negotiator!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are very happy to learn that you are loving your new Jeep and our Sales Team took great care of you throughout the process. We appreciate you choosing to do business with Thomas Dodge Chrysler Jeep of Highland.

The purchasing process was easy and quick. Helped me get...

The purchasing process was easy and quick. Helped me get the most out of my trade and helped me through the process of purchasing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We strive to always provide fast and efficient services in a timely matter for all our customers here at Thomas Dodge Chrysler Jeep of Highland. We are happy to learn that your trade-in went well and that you purchased a new vehicle. We value your business and hope you love it.

Faye has been amazing! If you want someone to treat you...

Faye has been amazing! If you want someone to treat you like family please go find this person! Awesome customer service and awesome hospitality! And not to mention she got me a really good deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your excellent review. We are appreciative of your kind words and we are thrilled you had such a customer-driven, above and beyond experience with our team. Thank you for your recommendation and for choosing Thomas Dodge Chrysler Jeep of Highland. We hope to see you again soon.

Had a great experience and a great salesperson joe ask...

Had a great experience and a great salesperson joe ask for him when you visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to learn that our Sales Team took amazing care of you here at Thomas Dodge Chrysler Jeep of Highland. We strive to be the best for our customers. We value your business.

Faye has been such a great help with helping us find a...

Faye has been such a great help with helping us find a new vehicle. We did 2 trade-ins and Faye ensured that we got the best value! Faye has a warm personality and she felt like family. I highly recommend her for all car sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to receive your positive review. Thanks for choosing Thomas Dodge Chrysler Jeep of Highland.

My salesperson was awesome. Finance manager was a bit...

My salesperson was awesome. Finance manager was a bit intimidating but we worked out the best deal for me. Overall a great experience! I love my new Jeep Renegade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Izzy, thank you for the positive review and rating! We are happy to know that overall you had a great experience with us at Thomas Dodge Chrysler Jeep of Highland, and if you need anything else please let us know!

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Consumer response

Thanks again

Professional and courteous. Business savvy. Definitely...

Professional and courteous. Business savvy. Definitely would recommend for sure. Bought a few cars here from Faye Giles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for sharing your review of us here at Thomas Dodge Chrysler Jeep of Highland. I would like to learn more about your experience and discuss your star rating. Please reach out to me directly. Thank you, Jimmy Thomas 219-924-6100

Hi my experience was terrific the second time with Thomas...

Hi my experience was terrific the second time with Thomas Chrysler dealership again we received the top-of-the-line service with a smile popcorn drinks on the house and it’s a blessing to be served by Faye, also Tim and financing in a host of others that supported us through it all in our second purchase with the same dealership. Come on in people buy your car feel great in doing it because they make you feel great when you’re buying it.be happy one more time and say yes!!!to Thomas Chrysler dealership in Highland Indiana and also don’t forget to thank GOD,He have Done it again and doing it. With a great smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your excellent car buying experience, Maria! Our Sales Team is always happy to help. Thomas Dodge Chrysler Jeep of Highland truly appreciates your repeat business.

Consumer response

Glad to hear the good news and I hope to continue with the family of Thomas Dodge Chrysler Jeep of Highland thank you so much I’m enjoying myself. With you all and especially with my new vehicle let’s go….,,,,

Hello out there I’m so glad that Faye at Thomas Chrysler...

Hello out there I’m so glad that Faye at Thomas Chrysler dealership was once again faithful to my husband and I in purchasing a new vehicle 2021 jeep grand Cherokee Limited thanks Faye you always right on time best at what you always do smile and take good care of the customers thank you! Also if anyone is looking to purchase a vehicle located in Highland Indiana get in contact with Faye and guess what you don’t have to have a down payment and guess what there’s Timothy waiting for you and Finances to help you on your way thank you! Also don’t let me forget they always doing it with a smile enjoy.🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, Maria! Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. The team is glad your experiences with us have been wonderful. We look forward to future visits. Safe travels in your new 2021 Jeep Grand Cherokee!

They have Faye Giles… that’s it that’s the review She is...

They have Faye Giles… that’s it that’s the review She is the absolute best. This is my third time purchasing with her and she never disappoints me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We appreciate your return business. It is great to know that you found our Sales Department to be the best. Enjoy your purchase and thank you for choosing Thomas Dodge Chrysler Jeep of Highland. Know that you are always welcome here.