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Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

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Great Service

I was able to come in and drive out in a brand new vehicle within a few hours. The salesman Jacob was very helpful and made the process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We work hard not to waste our guests' time. Thank you for the recognition. Congratulations on your new vehicle.

Friendly

Fast and friendly service clean service area,I would tell anybody about my experience there,and if I every buy another car our truck it would be there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and your business! It's always exciting to hear from our happy customers. We look forward to seeing you next time!

Best Deal For My Money

The sales rep. Alex and Financer gave me.the best deal for my money. Thanks Guys. Kelly in service was exceptionally helpful and Danny O Bannon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jonny, thanks for the great review! We're happy to hear that our team was so helpful. We'll be sure to pass along your kind words. We appreciate your business, just let us know if we can be of service in the future!

Service

Paul was great as always. I was done at a reasonable time. He is always nice and friendly. He also made sure my car went through the wash as I asked of him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're happy to hear that Paul took such great care of you. We'll let him know to keep up the excellent work. We appreciate your business and hope to see you again!

Tires

Needed new tires probably 3 months before hand as I was down to essentially drag radials. Easy process and was handled in a reasonable amount of time. Got the car back when I needed and quite easy to work with as a whole. Will gladly service other makes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Peter! We are so glad to see that your tire replacement was done in a timely manner. If we can be of further service, please come back at any time.

Fast, freindly service. I was impressed with the...

Fast, freindly service. I was impressed with the cleanliness of the waiting area and rest rooms. Parts dept,and service area employees are very knowledgeable, helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Jose! We are happy to know that you enjoyed our polite services and We look forward to working with you again.

AWESOMENESS

JOE HEISLER IS THE BEST SALESMAN EVER. HE LISTENED TO WHAT I WANTED IN A VEHICLE AND HAD THE ABSOULETLY PERFECT MATCH WAITING FOR ME TO ENTER THE SHOWROOM.. IM PLEASED.NADY MR FINACE IS A BLESSING HE FINDS THE REBATES AND ALL SAVINGS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We are thrilled to see that Joe and Nady made such a positive impression on you! We look forward to working with you again!

Well satisfied

I am always satisfied with the service given by Thomas. Not too pushy and straight forward with their information. I would go back to them for my next service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's great to see! We love to see that our valued customers have had excellent experiences with us, and yours is no exception. Please let us know if we can be of further service!

New Jeep Purchase

Purchasing new jeep as replacement for vehicle I have driven since high school. Great experience with Danny throughout the entire process of test drive and going through all of the paper work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are delighted to know that you had a good sales experience with us and with the help of Danny. We truly value your business and we hope to see you again soon!

Sales, Service Work

Jason was a pleasure to work with. Abundant with positive energy and not a typical pushy Sales Consultant. By the way the Service Department is the best, I’ve been going to them for over 11yrs. When you stop in for Sales needs look Jason Up. He was helpful with the used Dodge Ram 350 I was looking at. If you need service, see Kelley Henderson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We will be sure to thank Jason, Kelli, and Brian for assisting you with any automotive needs. Thanks for sharing your feedback for us and we look forward to any future visits!