Thomas Dodge Chrysler Jeep RAM of Highland

Thomas in highland has Excellent service they keep me posted on the progress of my vehicle 👍

Have been coming here for 27 years service has always been excellent, highly recommend bringing your vehicle here

Always provides the best service in a very professional manner. Everyone there is the utmost professional.

Matt and the service department was phenomenal with me. They took care of me very well and I’m very grateful. Thank you again.

Friendly, nice, making a purchase was very easy. They listen and made sure what we wanted we got. Communication was great even after leaving dealership. Joe was a great!!!!

They never responded directly just a generic email message. No particulars for the car I asked about

Took car in for service on Saturday. Could not look at it until next Friday

This was a total bait and switch action. The car shown in the ad looked decent and someone contacted me to make an appointment to do a test drive at the dealership. While on the phone, I asked if there were any mechanical issues, etc with the car and the representative said no. When I got to the dealership, the salesman shook his head and said the advertised car was a mechanic special and was sitting on two flat tires at that time. I was expecting to pay cash for the full amount of the vehicle and drive away, but instead I left empty handed and very disappointed. I was asked if I wanted to do financing and declined.

Purchased a 2017 Dodge Grand Caravan on December 26, 2023 from this location for $11,500. Had a ton of issues with the dealership paying me for my trade in, title issues of them not submitting docs to Illinois on time and now my van is sitting in a shop getting a new transmission for $3800 because this one went completely out in the highway. The dealership is shady! Robert my sales person very rude! Their accounting department, very rude! And when you call to ask to speak with someone in management, they look up your deal and connect you to your sales person. Management won’t speak with you and frankly if you do get them on the phone, I’m sure they would careless what you have to say either. Avoid this place! You will be sorry if you don’t. Be sure to read all the 1 star reviews to get a good sense of the true colors of this location. And watch, someone from dealer will comment saying call them and will sign it Jerry Thomas. If this so called Jerry Thomas cared, he’d pick up the phone and call. They know who I am, I reported them to the State of Indiana as well. Update: As of 2/19/2024 I've had to replace the transmission for $4100 and the thermostat for $31, and its still overheating. Dealership has not reached out to help me with the cost of all these repairs on the vehicle they knowingly sold me that needed a lot of repairs.

I like bringing my car here, everyone is very professional. Jamie is the one who waited on me, he explained everything to me about my miles getting up and everything.