Cooley Motors

We had a great experience at Cooley Mazda with Michael Crowley. It has been 10 months since the purchase of our Passat . We love it! Thanks Michael for a seamless purchase!

I had a great experience at Cooley, great service and was treated like I mattered. Alfie Giuliano got me into a car at a price I could afford and made sure everything was as easy and stress free as possible. Even the other salesmen I met there were very nice and personable and made me feel as if I made the right choice in the car and dealer I chose. I would recommend not only the salesman I dealt with but also if you are looking for a good deal on your trade and a dealer that strives for excellent customer service I would recommend Cooley motors.

I was looking for a brand new car as a mom of 2 school age kids. I often felt that other dealers and sales representatives took my kind nature for naivitè. However, my husband is a professional in sales and spent years as a pro rider, and I knew a lot more than other dealers assumed as they shoved me and pushed me into test drives of cars I had ZERO interest in for our family. Enter Alfio Giulano at Cooley Motors. He was the first person who made ME feel like a person. Like a human. As a family man, he understood my needs and wanted as well to introduce to me to technological updates that were absolutely integral to my decision making process. Mr. Giuliano asked questions and LISTENED more than he talked; in ANY sales this seems to be rare. He let me talk about our familiy's needs and our budget and we test drove the Volkswagen Jetta which was a PERFECT fit! It was not a huge momcar which I did not want yet it had great safety ratings, room for the kids' booster seats and had great gas mileage. Overall, fit and finish was our ideal family vehicle and thanks to Mr. Giuliano we found it. Our family loves our new car! Thanks to all at Cooley!

They went above and beyond to get us into the vehicle we wanted. Amazing experience

Where should I start about this dealership. I found a truck that I loved and the experience was less then desirable. It was awful. My salesman alfie, didn't contact me in a timely matter when he found out the financing and Jessica, the finance manager, it took her two days to respond back to me when I told them I wanted to pick up the truck on a Friday. I went to see the truck on Tuesday and I thought Friday was more then ample time. My salesman said he had to leave early and didn't want to return back to the dealership that day. I finally heard back from the finance manager when I showed up at the dealership to wait another 30 minutes for her. Finally I could pick up my truck Saturday morning. I asked for a full tank of gas since they completely xxxxx me on my trade and it was the least they can do. Alfie laughed at me and continued on his way while I was signing paperwork in the office. I also felt extremely pressured to purchase the cream of the crop warranty because the vehicle was so old and the finance manager told me not to even bother looking at the other warranties because they did not cover anything. I finally wrapped everything up and alfie did not do a walk around with me and show me how to use this what was considered an old vehicle, but it's an 09 Avalanche with 50k. Thanks for making it feel like a piece of junk. The next day, my mirrors that are supposed to fold in, one is broken. I call Alfie...no response back. I call service for two days straight and no one called back after I left 3 messages. Finally someone called me from service and she gave me attitude saying I should know better, but since my sales experience was so awful they would wave the deductible since Mr. Cooley cares about his customers. So I make an appointment with service for the following Friday. My mirror never got fixed because the next day, Justin, another Business Manager was calling me to tell me they were coming to tow my truck because I had not met the deductible. So for 4 days straight I kept getting phone calls asking where the truck was and they were picking it up. I financed it through an independent bank which I signed with them and all guidelines were met. He continued to harass and call me. Also someone named Kim the dealer was calling my insurance company to change my policy without me knowing. Hey Cooley that's fraud. You can't go and change a contract after it's been done or use my personal information in a negligent manner. My contract is with the bank and not you. My mirror is still broken and now I don't trust Cooley motors because what they have done. I wanted to return the vehicle and have them pay off the loan since it was still in a timely matter and Alfie laughed at me on the phone like I was a joke. So to some it up, if you are in the mood to get insulted and treated like you are just money..go there. I also had Tim Barnes, another salesman, send me harassing messages after writing a review about the dealership. Never in my life have I have never been so disrespected after purchasing a vehicle.

We are so happy that we went to Cooley, we had a great experience.Employees are so helpful, honest and transactions are quick. These guys fulfill another family's dream. Specially Daniel Melchior and the Manager Justin.

So happy that I went to Cooley! Tim Barnes made me feel comfortable immediately .He made the nightmare of shopping for a car quick and easy! I would totally recommend going to Cooley!!

It's sad to see the bad reviews. I had a great experience. Terry Halsey was friendly and not pushy. I told him what I wanted and he delivered. Justin Rosado the finance person worked the numbers to keep me where I wanted to be. I've gone to different dealers over the years and this was easiest I've experienced.

We recently bought a car at Cooley Motors from Josh Campbell. Josh was patient, professional,very knowledgeable and also demonstrated a very flexible manner throughout the process.. Due to all of these fine qualities it made our experience an extremely positive one! I highly recommend doing business with Josh Campbell! In addition we received a great deal and have a great car!! Thank you Josh. The Cassidy's

I recently purchased a new 2015 Mazda CX-5 for me an my family. I must say my experience at Cooley was nothing short of excellent! From the prompt response of the the young lady in the Internet department to the friendly sales staff down to the hassle free finance manager. It was all very pleasant. I look forward to doing business with Cooley again!