Lia Honda of Albany

Vincent Simeone made buying a car such an easy process. He was able to talk with me over the phone several times! In the end, he sold me a 2021 Honda Pilot... SE and we love it!

Rob Dawes was incredible!! Rob worked on getting us the deal we wanted for over 6 months. He made the whole process quick and easy. Thanks Rob!!

I bought my car here, new and had such a good experience that I go here every time I need something done to it. The service center is beyond fabulous.... No matter who "gets" or is in charge of the car when I drop it off for an appointment I'm amazed at how nice they are. Car issues had always made me nervous in the past. They have a way of speaking to you that isn't pushy or drastic and no matter what it is it'll all be fine. This past time I went in for a front headlight that was out. It was the coldest day of the year, I had night dropped my car off and in the morning the battery was dead. They had to jump it to get it in the garage. Walter Cook called me to let me know they jumped it, had hooked it up to a tester and suggested that I get a new one but it was totally up to me. Of course I said go ahead and didn't even need him to explain that I might be fine but....and the new battery had an eight year warranty, etc. I just said go ahead because I completely trust this service center. They have never steered me wrong and I know my car is in great hands when they have it. They have always answered any questions I had multiple times if needed and the answers make sense to a non-car person and always in a calm voice. The hours are great, the staff is friendly, when I have waited for something quick on it I have enjoyed the comfortable waiting room and I'd never go anywhere else!

This was my first time buying a car. I worked with Chris D. And he was so helpful. He worked with me to get the car that was best for me. He answered all... of my questions and made sure I understood everything. I had a. Great experience overall.

Oil change,tire rotation and installation of a fog light bulb in less than an hour. Can't complain with that. Thanks to Ernest Walton for get me... in.

Steve Smith was very helpful with my recent visit to Lia Honda for an oil change and new tires. He is an excellent service technician.

Thank you to Joe Wiley for exceptional customer service. He listened, he treated me with respect and didn’t become the stereotyped description of a ‘sales... man’. Instead he worked with me to make sure my vehicle was safe and me too. Thank you Joe for figuring out how to release my passenger seatbelt that had become locked around back of seat!

In early August, I was approaching the end of my lease so I stopped in and met with Vincent Simeone. I told him what I was looking for and that I still... had some time before my lease ended, so I wasn't in a hurry. Vincent set me up with a couple of test drives, but the monthly payments were a little high. Over the next five or six weeks, he replied to my requests for updated numbers, and when the payments reached a comfortable level, I went in to make the deal. Throughout the process, he was helpful and patient.

I dealt with steve smith he was super. Got me in and out quickly and what i needed was accomplished. A very professional man. I will continue to come... to Lia.

This was the second time Joe Calabucci has helped me out. Not only was he timely and professional about bringing my car in for service but he was also... very clear about future service that I will need to maintain my car. I like to make sure my cars are maintained well so it helps to have someone help you along the way. Thanks joe.