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Bracken Motors

(15 reviews)
Visit Bracken Motors
Sales hours: 10:00am to 5:00pm
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Sales
Monday 10:00am–5:00pm
Tuesday 10:00am–5:00pm
Wednesday 10:00am–5:00pm
Thursday 10:00am–5:00pm
Friday 10:00am–5:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(210) 640-1325 (210) 640-1325

Reviews

(15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Reasonable Prices!!

I was very happy with my new Nisan !!Brian was very helpful. After buying I notice that the spare tire was missing, I called, and Beth order the tire for me. The price of the car was reasonable! Now we are interested on a car for my daughter, for sure we will buy it there!! Denise Shepherd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Amazing Service By Beth and wonderful car

Highly recommend due to the fabulous service provided by Beth, the main assistant. She is honest, kind and diligently works so hard to answer all your questions and meet ALL your needs in a timely and polite manner. She does everything from arranging the paperwork to the delivery of your car. And the minute you have a question or a need she is right on it! The hardest worker doing everything she can to help you. She made this experience very positive and made it possible for me to buy a wonderful car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Great deal on a Great truck

Contacted Brian with Bracken Motors this morning we talked about a Ford Ranger on his lot. Met with Brian later this afternoon and I drove off with the Ranger. Very friendly courteous and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Friendly and good customer service.

We received very Good service. They were Very prompt on returning phone calls. They were also very easy to work with. Would consider buying another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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High Risk Dealer

We purchased a Nissan Versa from this dealer. In less than a month, the check engine light came on. Catastrophic engine failure. We had to trade it in on another vehicle and get what we could. Lost several thousand dollars on this car. Of course we assumed the risk of purchasing from a small dealer and we bought the vehicle “as is”. Other than the lemon we purchased, we had a good experience. He is just the typical small dealer where you never know what you are going to get. After taking the vehicle to get repaired, the codes in the data logger indicated the vehicle had been running hot for a while. I don’t know this, but I surmise he could have easily known this. But maybe not.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
19 people out of 22 found this review helpful. Did you?
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