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Kia of North Austin

(2,166 reviews)
Visit Kia of North Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00am 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (737) 210-4700 (737) 210-4700
Used (737) 205-1607 (737) 205-1607
Service (737) 205-1612 (737) 205-1612

Reviews

(2,166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of North Austin from DealerRater.

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Thank you Sebastian for turning things around that day!

Thank you Sebastian for turning things around that day! You were so kind and patient! Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tammie! We're thrilled to hear that Sebastian at Kia of North Austin turned your day around with kindness and patience.

Kia of North Austin continues to exceed my expectations

Kia of North Austin continues to exceed my expectations of what a car dealership can be. Courtesy, professionalism and attention to detail at a level I have not experienced at any other in my seventy two years. Simply the best service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Kia of North Austin! We're delighted to hear that our team's courtesy, professionalism, and attention to detail have made such a positive impression. We look forward to serving you again in the future!

Was super helpful through the process of buying a car.

Was super helpful through the process of buying a car. Great with his communication and ability to help meet my expectations for the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jakk, we're delighted to hear that you had a positive car-buying experience with us at Kia of North Austin. Thanks for the feedback and enjoy your new ride!

When my wife and I arrived at Kia North Austin, we were

When my wife and I arrived at Kia North Austin, we were warmly greeted by a sales associate named Brendan. We explained to him that we were looking for a vehicle for my wife. As we began the process, we never imagined what was about to happen. By the grace of God, and thanks to the dedication of Brendan and Joe, they were not only able to help us get a vehicle for my wife — they worked out a deal that allowed us to leave with two vehicles! I’ve never been to a dealership where the staff was so genuinely kind, helpful, and willing to go the extra mile. They truly worked hard for us, and my wife and I are beyond grateful. Thank you all so much for your hard work and for making this such a positive and memorable experience. We drove away with two vehicles and full hearts. 5 stars from us! We highly recommend Kia North Austin to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Rontai, we're delighted to hear that Brendan and Joe went above and beyond for you at Kia of North Austin! It's fantastic that they could help you drive away with not one but two vehicles. Thank you for the glowing recommendation, and enjoy your new rides!

Always attentive and cordial.

Always attentive and cordial. They explain everything in detail and without judgement. The respect my time by keeping my appointment times.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Roseann, thank you for highlighting the attentive and respectful service at Kia of North Austin. We're delighted to hear that our team meets your expectations with detailed explanations and punctuality!

Sebastian was incredibly helpful one of the most

Sebastian was incredibly helpful one of the most professional and kind salesmen I’ve encountered. He made us feel comfortable and was very transparent with pricing, so there were no surprises. Joe was an outstanding manager, and Nick in finance was very thorough with us. Overall, a great team and a smooth experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Kia of North Austin! We're delighted to hear that Sebastian, Joe, and Nick provided such excellent service. We appreciate your kind words and look forward to assisting you again in the future!

I brought my KIA Seltos to KIA North Austin for its

I brought my KIA Seltos to KIA North Austin for its routine service. It’s so nice how easy it is to make an appointment and know that my Seltos is gettting such great service. Vardasha Wells, the Service Rep was great explaining all the tests and changes my car would get. It was great seeing my Sales Rep Hannah Brusseau again, she really knows how to set you up with the auto that will be the best beat for your needs, and your family. I’m so fortunate to know that even now if I have a question about my Seltos she’s there to answer my questions. All and all, I know I’m getting my moneys worth when I bring my car to KIA North Austin.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Frank, we're delighted to hear that Vardasha and Hannah provided such excellent service during your visit at Kia of North Austin. It's wonderful knowing you feel well taken care of with both routine maintenance and any questions about your Seltos. Thanks for trusting us with your vehicle!

All associates were really nice.

All associates were really nice. All seemed very knowledgeable. My service was done in a timely manner.all worked out as communicated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sammy, we're delighted to hear that our team at Kia of North Austin provided you with knowledgeable and timely service. Thanks for sharing your experience!

We had a great experience purchasing our car at Kia of

We had a great experience purchasing our car at Kia of North Austin. We had the opportunity to work with Chris, he was beyond helpful, and really exceeded our expectations. Our experience was nothing but positive thanks to him.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kaliegh, we're delighted to hear that Chris exceeded your expectations and made your experience at Kia of North Austin a positive one. Thank you for sharing this wonderful feedback!

The staff are professional and courteous.

The staff are professional and courteous. The service is great too. The waiting area is decent with snacks and drinks.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a positive experience with our team at Kia of North Austin! It's great that you found the service and amenities up to your standards. We appreciate your feedback and look forward to serving you again in the future!