Reviews
Great experience all around.
Great experience all around. Ben went above and beyond to get our family the car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.
Courteous, professional and fast.
Courteous, professional and fast. Even though I didn’t have an appointment, they were very welcoming, Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff, we're glad to know you had a positive experience at Kia of Round Rock even without an appointment. Thanks for recommending us!
I was looking for a reliable vehicle to get to and from
I was looking for a reliable vehicle to get to and from work, Kia did a very good job helping me with that. I love my new Kia K5.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We're so glad to know you found the reliable vehicle you were looking for at Kia of Round Rock. Enjoy your new Kia K5 and thank you for sharing your experience!
Very satisfied with the time and friendly employees that
Very satisfied with the time and friendly employees that were so helpful and so kind
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you left satisfied after your visit to Kia of Round Rock. Travel safe!
Mr. Clarence King was amazing from the beginning to the
Mr. Clarence King was amazing from the beginning to the end. Helped me find the perfect car for my growing boys & I. Walked me through all the technology in my new 2023 Kia Sorento. Very personal & humble... just an all around great experience at Kia RR. Thank you Clarence my boys were thrilled, as well as surprised when they saw our beautiful new Kia!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandra, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again here at Kia of Round Rock.
I really appreciate Fidel's help with buying my Sportage.
I really appreciate Fidel's help with buying my Sportage. He was very knowledgeable about all the bells and whistles with this very complicated car. He was very kind and patient with me while I was having a hard time making a decision. The car is absolutely perfect and I'm thrilled with my purchase. I've been recommending Kia of Round Rock and especially Fidel to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service is excellent when you enter the
The customer service is excellent when you enter the establishment; you are acknowledged and told someone will be with you. They clean your car, and their mechanics do the work.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of Round Rock.
Great customer service.
People here been honest, technically and automotively
People here been honest, technically and automotively proficient, friendly and helpful in every way. Jamie Mace is an excellent service department consultant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chuck, Thank you for the review. We are glad your time with us was a transparent experience. We hope to work with you again here at Kia of Round Rock.
Salesmen uneducated on EV vehicles.
Salesmen uneducated on EV vehicles. Was not transparent on the sale. Would never recommend this place of business!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Tommie, Thank you for bringing this to my attention. Our goal is to provide our customers with a transparent experience. It is regrettable to hear you feel we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jerry Holliday Jerryholliday@lithia.com General Sales Manager
The service department is really helpful and go above and
The service department is really helpful and go above and beyond for their customers. Thank you Alex for helping me out during the duration of my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of Round Rock.