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Tony T Chrysler Dodge Jeep Ram of Orangeburg

(569 reviews)

Reviews

(569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Poor Services

2 times I’ve been charge for services they didn’t do. Tire pressure light was on and still on they never fixed it at all...

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, This is Robert Weldon from Plaza CDJR. I would like to see if we can get your issue resolved. Please contact me at your convenience on my cell# 706-833-3486. Thank You

2019 Ram

My experience here was great!! I’ve purchased vehicles from the big gimmick guys in other cities, but the personal attention here is unmatched. Daniel and “Bumber” were very attentive to my needs and I walked away a very satisfied customer. I much appreciated the follow up call from Kelsy as well. I would definitely do business here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience

Devontre was very easy to work with. He was quick with responds and negotiation was easy. Appreciate Devontre delivering the vehicle to my place of business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service.

It was a great experience doing business with Jerell Smith...he definitely deserves a raise. I'm sending more guys his way for he help get them riding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tony Holmes

Tony Holmes was EXCELLENT. I would recommend him to anyone I know looking to purchase a vehicle. He is excellent and rated 10 for it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service

Offer customers something to drink while waiting overall my visit there was great!!! Jarell’s customer service was totally awesome...keep up the awesome work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great group of people

Took my vehicle early and completed the job with excellent service. Was satisfied with the work completed. Would recommend to anyone who needs great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great!

We never made it to the Ford and Chevy dealership. We had an awesome salesman, Devontre Pearson. The whole staff was curteous and willing to “make a deal”. We came home in a new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jarrel & Devontre Rock!

Jarrel and Devontre were both extremely helpful in getting me in my 2015 Jeep Grand Cherokee! Thank you for a seamless process! I would go back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Plaza Chrysler vs Galeana Chrysler

I deal with two Chrysler dealerships, Plaza Chrysler in Orangeburg, SC and Galeana Chrysler in Columbia, SC (where I purchased my 2017 Pacifica). Galeana Chrysler has excellent service as far as Quick Lube oil change service. However, their "Service Department" for repairs disappoints me. I have had 2 things that needed immediate attention and both times they could not accommodate for at least 7 days. Apparently they need to enlarge their department. Some of the Service Managers have been quick to tell me that they could not help me and that I needed to rent a car. Unfriendly. Plaza Chrysler has taken both of the immediate instances and had me up and going the next business day. Their service managers go the extra mile to make sure I am accommodated and satisfied. They shuttle me to work each time I have to leave my vehicle. I highly recommend Plaza Chrysler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.