Rock Honda

They are honest when it comes to finishing up the purchase we just got to read the contract. They are so good that I did not even have to shop around the first and only time I was there I purchased my car and I am happy with it.

First time buying a car at a dealership place and it was easy and the salesman were very helpful and nice

This is my 4th purchase from rock Honda always polite and information giving to questions

They were very helpful, the staff was kind and service was done at a good time frame. Overall excellent customer service!

I bought during Covid, and because I was in need of a car I didn’t push as hard as I should have with the salesmen that “helped” me. Feel like o got had by the salesmen and the closer with the miles and condition “new” car I bought. Still bothers me to to this day. The service department is just “ok”. The first service rep I worked with ignored me for a couple months, so I would just show up and get whoever. I’ve lucked out getting Chris Osgood the last couple times. He is legit and on top of his knowledge and capability; however Honda and the overall dealership capabilities are poor. I scheduled a Recall Service a week in advance via the Honda / Rock Honda site, and the day i show up (7am appointment) Iam told in person that part is not available. The site will allow you to set up the appointment for the specific recall and say the dealership has the part to complete the job, but now I have to text ever week to see if the part is available so I can set up a time to come in and have it done. I’ve called the dealership in the past to ask for information or assistance, but get no follow up. Wish the warranty coverage I bought with my ear was transferable anywhere else, but Iam locked in at Rock Honda specific.

We service both of our cars here a few times a year and when we work with Chris in the service center, he always provides optimal service and takes care of us. I feel confident when I work with him that I know what is necessary for repairs, and he prepares us for what to expect on the next visit. Chris even took the time to help me connect my phone back to the car, when I had issues with the connectivity. Because of Chris, I give Rock Honda 5 stars.

Helpful honest simple convenient professional knowledgeable compromising variety economical caring nice clean spacious complete explanation

When scheduled they Never stick to appointment times and car is returned messy. Thank you

Staff that assisted were friendly. Just wish they had the shuttle to make up for the 3 1/2 hour wait.

This dealership's customer service is very good. The quality of the repairs done on my car was well done.