Reviews
Write a reviewHappy customer
This is the second time we have used Richard at Herrin Gear. He is very trustworthy and cares about our satisfaction. We would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Robert Williams was the salesman and he was very friendly and knowledgeable. Jason Nichols, the finance manger had me approved quickly was very friendly. Chris Lewis set up my onstar and showed me features of my new Spark. He also followed me home with my new car...that is what I call service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service & Staff
I am a long time customer of Herrin Gear and I would recommend them because of their friendly and knowledgeable staff that make it easy to do business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Satisfaction
Reed Howell and his staff always treat me with respect. I think they are honest with me and give me a good deal. My husband also bought a new truck from Herrin-Gear. We like the respect and service that we receive at this dealership. They are number one with us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
car purchase
my experience was very enlightening, the wait was well worth my stopping by to speak with a sales representative mr. robert williams. i have purchased a vehicle at herrin gear before. the purchase has lasted for years and i am still driving the car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Enjoyable time buying a car
Chris Lewis was my salesman and he was very informed about the vehicle. He was friendly, professional and easy to talk to. He answered my questions and showed me how to work many of the features of the vehicle. He help to make the car buying experience more enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Body Shop Repairs
Great job on the repair of my QX80. I was rear ended in Brandon, and my vehicle was repaired quickly. Everyone was very helpful from getting a rental car to dealing with insurance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The BEST by far in the Jackson area.
Chris Lewis was my salesman and did an excellent job. I will come back to herein-gear for my next vehicle. We really appreciated to straight and honest service given to us by Mr Lewis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job
Great job Jessica Jordan and service dept. Made it easy to buy a Tahoe. Also really easy working with service dept. Great job. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and helpful
Greg Walker took time out to get me exactly what I wanted. I drove 3 hours just to purchase from him. Excellent customer service and took care of my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car