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Arrow Point Auto Mall

(32 reviews)

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrow Point Auto Mall from DealerRater.

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Amazing Team to Work With

I have had the pleasure of working with Jesse two times at Arrow Point Auto Mall and both times have been amazing! Jesse did her best to get us the best deal on the best vehicle for our family! When we decide to buy another, we will be visiting Jesse at Arrow Point again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mary Jane arrow ford

Mary Jane was awesome at getting all the information that we need. It was my first time looking at new vehicles so I was happy to have her walk us through the process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Writing a review of Arrow dealership,

My Experience was very relaxed, pleasant ,professional and accommodating in placing me into a vehicle that meet my payment range, and vehicle of my request!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Mary Jane was a wonderful help into getting me into the car I wanted and didn’t try to get me in just any car but specially what I wanted and she was just amazing over all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mary Jane Moore was salesman

Told her what kind of truck I was wanting & she found me one that exceeded my expectations it’s absolutely wonderful I love driving perfect size vehicle for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mary Jane is the best salesperson available!!

Best place to buy a vehicle! Especially if you buy with Mary Jane!! She was so easy to work with and made the process so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Attentive Sales and Service Teams

I live about 4 1/2 hours out of town. This dealership went the extra mile to make me feel comfortable with my purchase. Jessie specifically took time to send pictures and videos of my car before purchase. She also made time to answer my calls and texts too. From a post purchase service perspective, Jessie and the team are still taking care of me. Making sure my services get scheduled at a day/time that is convenient for me. Would I recommend this dealership to others? Absolutely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Visiting Arrow point was amazing

My experience with Jessie was amazing !! She really took the time to speak to me about what vehicle would work best for me and my family and got me out of my small sedan and into a midsize SUV which is the perfect mom car! I am very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cody at Arrow Point went the extra mile for us!

Cody Brock is the best! He went the extra mile and got us an awesome deal on our trade-in… And kept in touch with us after keeping an eye out for over six months because we were looking for a specific vehicle. You won’t regret using Cody!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best service in town

Great customer servive... it took alot to get us what wanted because of our proof of income but the arrow point team was relentless and fought till we got what we wanted... thank u guys so much...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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