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Arrow Point Auto Mall

(32 reviews)

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrow Point Auto Mall from DealerRater.

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Highly recommend the company and Cody Brock

My wife and I have had the pleasure of working with Cody Brock numerous times over the last few years as we have had a growing family and needed bigger vehicles. Cody is up front, honest and just a genuine good person. My family and extended family only go through Cody and the Arrow brand. We have never had an issue with them following through on their Arrow for life program or anything. I highly recommend Cody Brock and Arrow point Automall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10

Jessie has always gone above and beyond for my family and I. I have referred her many people and will continue to as she always takes care of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went in asked about f they had any trucks

The lady that helped me was fantastic ! I told what I wanted and she was able to get me everything I wanted in a truck and more . The staff was so friendly and helpful I recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Great experience from beginning to end! Jessie listened to our wants/needs and found us exactly what we were looking for. Finance department was very helpful as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I highly recommend Jessi for your salesperson

I would highly recommend buying from Arrow Ford. I bought a pickup 2 years ago and my sales lady Jessi went above and beyond to make sure I was happy and got the best service. For the last 2 years any questions I had, I would contact Jessi and she would take care of my questions immediately. Jessi is the only salesperson I will deal with and I highly recommend her. She goes above and beyond for her customers and makes sure they are 110% happy with their purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer service & easy process!! 10/10

I have had an amazing experience buying cars from this company. I had Cody Brock help me with the process as it was my first time buying a car, he made sure he was there throughout the whole process. I told him what I was looking for and within 2 test drives I knew what car I wanted. I went up to finance and the process was so easy and quick! the customer service within each department was top notch. throughout the whole experience if I had any questions or concerns they were answered right away. The finance manager Loy and he was so nice and helpful as well. a year later, I was ready to trade my car in for something a little nicer and I called Cody and he told me what all steps I needed to do and it was an amazing experience. He even called me a few months after to check in and make sure I was still loving my new car. when it comes to buying cars some people see it as an all day experience but each time the process was so quick and easy. I cannot thank Arrowford for having such amazing employees. I would highly recommend you stop by and see what it’s all about!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jess Byer is an amazing person to work with!

They gave me the best car buying experience! Jess Byer was amazing to work with!! Highly recommend her for any of your vehicles wants!! Thanks again you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car dealer ship

I really like this dealer ship they are sweet and caring ppl. Jessie was very helpful on finding my family car. We love her a lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cody Brock at Arrow Point Auto Mall is the Best.

My experience with Arrow Point Auto Mall was by far the smoothest, friendliest, easiest process of purchasing a car that I have ever experienced. My salesman, Cody Brock, had a fact-based answer to every one of my questions regarding the vehicles I was interested in. Mr. Brock was also very friendly and did not mind at all if I wanted to test drive multiple vehicles just to be sure. Even through the financial process Mr. Brock was well prepared with his answers and stuck around to ensure everything went smoothly. All-in-all, it truly does not get better than this I am proud to have acquired this vehicle through Arrow Point and through Mr. Brock and would recommend their services to any one of my friends or family. Thank y’all for making this experience amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SUV, CARS, TRUCKS, AFFORDABLE

Arrow Point Auto Mall was the easiest dealership I have worked with. Cody Brock was very professional and knowledgeable. He worked hard to get me in the car I wanted. I appreciate the great customer service!! Big Thank You! Lynn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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