Reviews
Very good service.
Very good service. Really recommend everyone very helpful and friendly explaining the process and how they can be helpful in this process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peter, we're glad to know you found our service at Subaru World of Hackettstown helpful and friendly. Thanks for recommending us!
This is my go to service center.
This is my go to service center. Alison in the service desk is friendly, efficient, and a great smile. I had my oil changed and tires rotated and out within 90 minutes. I like the complimentary car wash even if I do the windows again at home. The coffee and water is a nice perk. I recommend this center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angie, it's great to know that you've had such positive experiences at our service center. We're glad Alison and the rest of the Subaru World of Hackettstown team could assist efficiently with your oil change and tire rotation. Thanks for recommending us!
I was delighted with the couteous reception upon arrived
I was delighted with the couteous reception upon arrived at the dealer. Matt respectfully listened to my particular issue that I had involving my Outback that required extra precaution so as not to start my car before moving it into the service garage. He made sure the car was properly handled. The service was service was performed the work expeditiously and professionly. Service I received assured me that my car will be provided proper care when I bring it back for service in the future. I highly recommend Subura World of Hackkstown for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a positive experience with us at Subaru World of Hackettstown. It's great to see that Matt and our team were able to assist with your Outback issue efficiently and professionally. We look forward to providing the same level of service in the future!
Walked in just looking for a trade in value on my car,
Walked in just looking for a trade in value on my car, walked out with a new car. Izzy was super helpful and friendly with the whole process. If you're in the market for a new car, Subaru World of Hackettstown can't be beat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing Subaru World of Hackettstown above the rest! It's great to hear that Izzy was a huge help throughout the trade-in and car-buying process. We always aim for complete customer satisfaction and we appreciate your recommendation! Enjoy the ride, Lee Darwish - General Manager - +1 (973) 413-5541
Very competent, clean waiting area, friendly, explain all
Very competent, clean waiting area, friendly, explain all services, repairs completed in timely manner, helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback! It's great to know that our team at Subaru World of Hackettstown was able to provide you with the excellent experience we strive for. Thanks for choosing us and let us know if there's anything else we can assist you with in the future! Thank you, Aron Kastell - Service Manager (973) 859-1156
I’ve been servicing my Subaru here since I moved from
I’ve been servicing my Subaru here since I moved from Florida to NJ Excellent service and the staff is exceptional. I wouldn’t go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenni, we're so glad to know you've been enjoying our service at Subaru World of Hackettstown since your move. We appreciate the loyalty and look forward to seeing you next time! Aron Kastell - Service Manager - (973) 859-1156
Great and he is a professional, helpful and very
Great and he is a professional, helpful and very friendly. Important thing the waiting time was much sooner than I expected. Thank you Matt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, we're delighted to know that Matt provided you with professional and friendly service at Subaru World of Hackettstown. It's great to see your wait time was shorter than expected! Thanks for the review.
This service department is one of the best.
This service department is one of the best. Courteous and friendly. Won't go anywhere else for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heidi, we're delighted to know you had such a positive experience with our service team at Subaru World of Hackettstown! Your loyalty means the world to us. We appreciate your review and look forward to seeing again you next time! Thank you, Aron Kastell - Service Manager (973) 859-1156
Matthew was courteous and professional!
Matthew was courteous and professional! A fine addition to the Subaru team. Excellent experience, overall!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eleanor, we're delighted to know Matthew provided you with a top-notch experience at Subaru World of Hackettstown. Thanks for your kind words and support! -Aron Kastell - Service Manager - (973) 859-1156
My salesperson was Lisa, she was amazing.
My salesperson was Lisa, she was amazing. Very professional and informative. The whole process of buying my new Subaru was great. I would definitely recommend this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Lisa and our team made your vehicle purchase go smoothly at Subaru World of Hackettstown. Thanks for recommending us, we appreciate it!