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Kayser Ford of Sauk City

(84 reviews)
New (608) 370-5549 (608) 370-5549
Used (608) 644-5425 (608) 644-5425
Service (608) 644-5429 (608) 644-5429

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kayser Ford of Sauk City from DealerRater.

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Aaron did a great job with sales, Adam and Amanda made

Aaron did a great job with sales, Adam and Amanda made sure we were taken care of. While their I also had my truck serviced and the service department as always was on top of their game.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Yoshio, the salesman, was great!

Yoshio, the salesman, was great! Explained everything that I had questions with and then some. Sales manager and finance manager were awesome as well! Definitely will return for future purchases! Felt that fair value was given on my trade as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Jons, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

This is a first class operation, they are concerned about

This is a first class operation, they are concerned about their customers and always give the kind of service they can be proud of, and the kind I expect and always get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

From start to finish of the sales process, all went

From start to finish of the sales process, all went smoothly. There was no high pressure and everyone at the dealership showed great respect to the buying public. All questions were answered with the buyer in mind to make the purchase seem afford less. Great team work .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kayser Ford of Sauk City was a great team to work with!

Kayser Ford of Sauk City was a great team to work with! They had in and out the door and into my F350 Now time at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

From the initial phonecall to going to the dealership and

From the initial phonecall to going to the dealership and purchasing our vehicle, the experience was great. We got a fair trad-in value for our car and drove home with a new vehicle. Our sales person was very friendly and was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind words and congratulations on your new vehicle! Thank you so much for being one of our valued guests and we look forward to your next visit!

Kayer Ford Sauk City.

Kayer Ford Sauk City. Great service. Warranty service was done, one day works like a charm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Linda, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Amazing customer service!

Amazing customer service! Very friendly staff with a small hometown feel. A highly recommended ford dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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YOSHIO WAS VERY FRIENDLY AND KNOWLEDGABLE.

YOSHIO WAS VERY FRIENDLY AND KNOWLEDGABLE. HIS UPBEAT PERSONALITY MADE MY PURCHASING EXPERIENCE ENJOYABLE. ALSO, AMANDA WAS VERY HELPFUL AND PLEASANT AS WELL. SHE FOUND ME SOUND FINANCING AND MADE THE PAPERWORK SESSION PAINLESS. I AM SURE YOU VALUE BOTH EMPLOYEES. I WILL BE IN THE MARKET FOR A TRUCK IN THE NEAR FUTURE. KAYSER WILL DEFINETLY BE MY FIRST STOP!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mike was awesome to work with.

Mike was awesome to work with. Very knowledgeable and has great customer skills. His work ethic is phenomenal. Amanda was also fun to work with. She too was very knowledgeable and efficient! We traveled over 2 hours to buy our truck. We wouldn't hesitate to come back in the future!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Denise, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!