Reviews
Staff was friendly, kept me informed of what was going
Staff was friendly, kept me informed of what was going on, prompt, and they were affordable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with the work and time.
Very happy with the work and time. Easy to make an appointment. Would recommend and I will be using them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service…easy to get an appointment…friendly
Great service…easy to get an appointment…friendly knowledgeable staff…call center for appointment scheduling not so good…timely service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car shopping experience
All a great experience at kayser ford in Sauk city!! Justin and the team there are great!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Always a wonderful experience when I go there!
Always a wonderful experience when I go there!! The team is outstanding and very friendly!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Adam Morgan should have done a better job of
Mr. Adam Morgan should have done a better job of informing me of the out of town purchase process!! He was not honest about my fees. I purchased my vehicle at Kayser Ford in Sauk City, WI, but I live in IL. So why did you make me pay a WI title fee?!?!? The state of IL needs a physical title in order to register any vehicle. Why didn’t you just give me the title to take to the IL DMV? Why are you double charging out of town buyers?!?! My 30 tag will expire before I can get this mess clarified. The WI title fee should be refunded!!!! I do not recommend this dealership. Money seems to be the goal not great customer service!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Went to the end for me!
Went to the end for me! This was a long road. All turned out ok
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Courteous, and work was done in a timely fashion and
Very Courteous, and work was done in a timely fashion and accurately. Explanation over the phone of what was wrong with my vehicle was very clear.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
shannon-foulk@live.com
After an accident that left me without a vehicle, I was online checking out a variety of automobiles. I went on Cars.com and described what I wanted so they sent out notifications to dealerships in my area. I received a call from Joe Becraft to give me a variety of Bronco Sports to choose from. They weren't all on their lot, but I only need to wait a couple days to receive the one I chose. My hat off to Joe for being a remarkably honest salesperson. There are quite a few people who could learn a thing or two from him. I'd like to also give a shout out to Adam Morgan who made my Financing a painless experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shannon, thank you for taking the time out of your day to tell us about your experience. At Kayser Ford of Sauk City, we value our customers and we look forward to seeing you on your next visit. Take care!
2019 F150
Great experience with the sale even though I was a distance away. They were trust worthy and communicated well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ryan, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!