Reviews
best dealership service I've ever had trustworthy,
best dealership service I've ever had trustworthy, friendly, helpful, on schedule, goes out of their way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, lovely paint job and Athena’s continuous
Great service, lovely paint job and Athena’s continuous updates on status was exemplar. Thank you Collision Center for a job well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly service.
Very friendly service. Felt everything was explained very well. Would highly recommend for anyone who is new or returning
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had good feelings about my Hyundai service
I have always had good feelings about my Hyundai service department. My husband and I have had five Hyundais since we moved to Vinton in 2005. Since he passed away in 2015, I have owned two Santa Fe SUVs and Wayne Lewis has sold us all of them. Until this year, no extensive work was needed on our vehicles. The only complaint I have had was this last time when I was told my vehicle would be ready by Friday, May 30. It was not. That was okay but I had an important event that I needed to leave on June 4. Then “maybe Monday…..then maybe by Tuesday June 3rd. I had to beg them to have it ready because I needed to leave early on the 4th. Finally I was able to pick up my Santa Fe by 5:00 Tuesday afternoon! Maybe I’m wrong, but I feel like having owned five Hyundais since living in the area for 20 years, I would expect some consideration. But….. I love my Santa Fe!! And I love the people who work there, especially Wayne Lewis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer took care of the service on my wife's Forester
The dealer took care of the service on my wife's Forester quickly and was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, respectful, courteous, and professional.
Friendly, respectful, courteous, and professional. Not pushy, patient, knowledgeable. Everyone from sales to service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a wonderful experience working with everyone at
It was a wonderful experience working with everyone at Southern Team Hyundai—especially Jeff, Greg, Luke, and Tracy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely Friendly and Welcoming!
Extremely Friendly and Welcoming! Everyone I have dealt with at this dealership has always been very friendly, welcoming, and eager to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing customer service.
Amazing customer service. I can honestly say, I’ve never been more impressed. And the waiting area is so clean and comfortable with snacks and fountain pop! Makes waiting a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, helpful, accommodating (except because I left
Friendly, helpful, accommodating (except because I left for a while, my car was not finished when I returned) Melissa had told them by 12.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair