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Matthews Kia of Blakely

(334 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 687-0715 (877) 687-0715
Used (877) 394-7424 (877) 394-7424
Service (877) 680-5150 (877) 680-5150

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Blakely from DealerRater.

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Very good experience.

Very good experience. Purchase was easy. No pressure sales. Salesman was very knowledgeable and friendly. Whole process went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

Your sevice department screwed up my oil change and

Your sevice department screwed up my oil change and refused to correct it without inconvenience to me. I informed you that I was leaving on vacation in the next few days, but all I got from you was we're booked for 2 weejs. In addition, when I called on Monday and spoke to Sean I was told I would get a call back. It didn't happen. Very unprofessional. Thankfully, Newton Kia was gracious enough to take my car in right away and determined that my oil was down 2 quarts. Very interesting since you just did the 16,000 mile maintenance on the car the week before. Needless to say, I will not be bringing my car back to Matthews Kia and will be sending a complaint to your corporate office.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Trust worthy, considerate to consumers time, communicates

Trust worthy, considerate to consumers time, communicates understandably, no worries with their work thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The young man seemed to be new and did not know any

The young man seemed to be new and did not know any answers to my questions. But did not even ask someone else. That was frustrating. Though Brandon in parts was very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They put stuff on work order that dosent get completed.

They put stuff on work order that dosent get completed. Say they rotated tires but never did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very unhappy with lack of communication, service time and

Very unhappy with lack of communication, service time and overall customer experience. We have been collectively without a vehicle for a month, with two separate visits for the same issue, which was not addressed until we reached out. Steve the finanace manager was very pleasant to deal with, but overall very unhappy with the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is professional dealer, That is pressuring you, In

It is professional dealer, That is pressuring you, In buying, In something, you don’t needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi NONAME10000, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to us at 570-382-3297.

Very nice, had everything ready and ready in great time.

Very nice, had everything ready and ready in great time. Car was clean when ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

Several years ago, this dealership was recommended to me

Several years ago, this dealership was recommended to me by a former coworker and I have been coming here ever since for oil changes and car repairs. I am satisfied with the service and would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi KATHYCRRR, We’re so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review!

always friendly and helpful.

always friendly and helpful. had a screw in my tire fixed no problem.also did oil change,inspection while I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi PDEE46, Thank you for the 5 Star Review and your business!