Reviews
Never a bad experience here.
Never a bad experience here. They are always very pleasant and super helpful. Inspection and routine maintenance, and it was done quicker than anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your continued business!
The charge for inspection and oil charge is $150 more
The charge for inspection and oil charge is $150 more than other local places The service was performed , but cost is a lot more .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi mariaelena281, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to tellus@matthewsauto.com
Service visit was to compete a recall to replace reverse
Service visit was to compete a recall to replace reverse camera. Work was completed in about an hour, they also finished the visit with a complimentary car wash. The wait went quickly in their comfortable, well stocked wait area. Also, a special thanks to their service manager who patiently answered a number of my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We’re so glad to hear you had a great experience with our team at Matthews Kia of Blakely! Thank you for your business and the great review!
The service is excellent.
The service is excellent. Informed me about my inspection and additional work required on my vehicle. Very professional. I would highly recommend this service department. Excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the perfect review! We appreciate your business.
Hi, the service department was very easy to work with.
Hi, the service department was very easy to work with. They were informative and handled my recalls. Austin was excellent to deal with. I appreciate everything they did for me concerning recalls and other issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We're so glad to hear you had a great experience with Austin at Matthews Kia of Blakely! We appreciate the 5 Star Review and your business!
Very friendly and helpful, never pushing you to get
Very friendly and helpful, never pushing you to get something that you don’t want or need. I’ve bought from two other Kia’s in the past and I have had very good luck with them and I will definitely happy with the one I just bought. I would recommend the brand and the dealer every time anyone asks me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi David, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
Excellent service and communication.
Excellent service and communication. Service was performed on time and accurately. Will definitely return for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi robseguin3, Thank you for choosing Matthews Kia of Blakely for your recent service visit! We appreciate your business and the 5 Star Review!
Each appointment is quick and easy.
Each appointment is quick and easy. The staff is always very friendly and is willing to answer any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi austindembesky, Thank you for the 5 Star Review and your business!
Friendly staff, always available for questions.
Friendly staff, always available for questions. Constantly kept me updated on status of repairs and time expected to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the 5 Star Review and your business!
I don’t believe the issue was found but time will tell ,
I don’t believe the issue was found but time will tell , I’ve never heard of road friction causing a jerking of the wheel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager John Salinas) will be reaching out in hopes to rectify the situation. Thank you for letting us know.