Reviews
Great service and in a timely manner.
Great service and in a timely manner. I will always recommend getting service done here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TRUCKER_93, Thank you for the 5 Star Review and your business!
I highly recommend Matthews Kia, they were very kind, no
I highly recommend Matthews Kia, they were very kind, no pressure , no hassle buying experience I have ever had .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Noldymelissa, Thank you for the 5 Star Review and your business!
Always a pleasure making appts and getting work done.
Always a pleasure making appts and getting work done. Check-out is seamless. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
Took longer than expected.
Took longer than expected. Matthew was great to work with over the last 10 months to getting this deal together. We cannot blame the Sales team or Facility for not having our vehicle. We wanted the features + color + trim, we waited. Nearly 4 hours from arrival to departure but our vehicle is fantastic. Gas mileage, Ride, style, features (didn't check all of our boxes) but still provides better value than our last vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
Dylan was extremely helpful and PATIENT with us and
Dylan was extremely helpful and PATIENT with us and helped making the purchase process so much easier. Very detailed in informing us of all the new features. Such a personable group!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Megan, We’re so glad to hear you had a great experience with Dylan Michalek! Thank you for your business and the great review!
Great service, car was done earlier then expected,
Great service, car was done earlier then expected, service member was helpful and very friendly going over what was done on my car, would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!
Was barely listened to.
Was barely listened to. Had to get service manager involved. Had to repeat 6 times what we wanted done and it STILL WASNT DONE
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager Shenna Hodge) will be reaching out in hopes to rectify the situation. Thank you for letting us know.
Billy was amazing.
Billy was amazing. He did everything possible to get me exactly what I wanted. I was impressed with how professional everyone was and at the same time super kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We’re so glad to hear you had a great experience with Billy Borent! Thank you for your business and the great review!
I went in with a recall and I got Great service, and
I went in with a recall and I got Great service, and everyone that helped were very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jennoust, Thank you for the 5 Star Review and your business!
Just amazing.
Just amazing. Billy was so easy to deal with I felt no pressure. Best buying experience ever
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!