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Matthews Kia of Blakely

(334 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 687-0715 (877) 687-0715
Used (877) 394-7424 (877) 394-7424
Service (877) 680-5150 (877) 680-5150

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Blakely from DealerRater.

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Very disorganized.

Very disorganized. Had my Kia in twice for a recall for a total of almost 6 hrs. Second time I was told wait time would be 1 1/2 hrs. Arrived at 8:15, did not get out of there until 12:00.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was very nice.

The service department was very nice. Very helpful. They took care of the problem and explained everything to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi LISALOU_18440, Thank you for the 5 Star Review and your business!

Best experience at dealer !

Best experience at dealer !! Billy was amazing through the whole process and explained everything in detail!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Pangodoflust, We’re so glad to hear you had a great experience with Billy! Thank you for your business and the great review!

Staff are friendly.

Staff are friendly. Left my 2024 Seltos while on vacation for 9 days because my warning light to check AWD has alerted me on 2 separate occasions and they were unable to determine what is causing it on both occasions. Unfortunately, the light did not come on for the nine days that the service department had it and drove it. Four days later, it came on again for me. Only 4000 miles on this vehicle and this is the third time I have had a warning for the all wheel drive and have no idea if it’s even safe to drive. Happy with the staff, unhappy with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff are all very nice and very helpful , I highly

Staff are all very nice and very helpful , I highly recommend Matthews Kia of Blakely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi NANCI1, Thank you for the 5 Star Review and your business!

The members of the service department at Matthews Kia

The members of the service department at Matthews Kia took care of the required recall service in under one half hour as well as cleaning and vacuuming my car. A HUGE improvement on Healey Kia of Newburgh, NY where it took a minimum of 3 hours to perform similar service. Thank you Matthews Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HI BOOKSNEWYORK, Thank you for choosing Matthews KIA of Blakely for your recent service visit. We appreciate the 5 Star Review and look forward to servicing you on future visits!

Staff are all friendly and helpful.

Staff are all friendly and helpful. Explanations are easy to understand, and ongoing. Dealership is very clean and bright.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi rnmom4god, Thank you for 5 Star Review and your recent service visit at Matthews KIA of Blakely!

Very knowledgeable and helpful.

Very knowledgeable and helpful. The staff is pleasant to talk with. Excellent service and vehicle was done in the time frame I was told. I would definitely refer friends and family to your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HI DGLYNN06, Thank you for the 5 Star Review and your business!

Honest, Professional, No Pressure, Knowledgeable, and

Honest, Professional, No Pressure, Knowledgeable, and considerate of the customer's time. I highly recommend Matthews KIA and Dylan Michalek.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HI ERNIE1955, We’re so glad to hear you had a great experience with Dylan Michalek at Matthews Kia of Blakely! Thank you for your business and the great review!

Great staff that is focused on customer needs.

Great staff that is focused on customer needs. I can't thank them enough for working together to get us another great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!