Reviews
Excellent communication with prompt and polite
Excellent communication with prompt and polite interaction. We were treated courteously and professionally st all times. We are 'sold' on Silko! Keep up the fantastic work!! Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service for my car was excellent!
The service for my car was excellent! Time was good and employees were polite and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing team.
Amazing team. They did a great job on my deal e 100% recommended. Very nice store
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan was great and checking me in for my oil change and
Dan was great and checking me in for my oil change and also cashing me out when I came to pickup my car. Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an 11am service appointment.
Had an 11am service appointment. Dan took the car in right away. Issue was an oil leak. Service techs found oil drain plug needed to be tightened. Issue was resolved and I was on my way. Thank you for an honest and quick repair.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule appointment on line.
Easy to schedule appointment on line. Friendly, courteous employees did a thorough job on my Atlas! I’ve gone here for all service since I bought my Atlas in Feb 2023! Very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The shop was great.
The shop was great. The oil change was quick after the cool down. Overall the visit was great!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Solid staff / timely service and answered all questions.
Solid staff / timely service and answered all questions.. did a great job. I would def recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Silko has a professional service department with
Silko has a professional service department with knowledgeable staff. Jeff is a great addition to the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have a 2022 Tiguan and a few months ago I had to accept
I have a 2022 Tiguan and a few months ago I had to accept the fact that my new vehicle burns oil and that every time I fill my gas tank I also need to check to make sure I have oil in the engine. Now I go back for another oil change at 18k miles and Jeff tells me my left break pad is at 3mm and that it needs to be replaced along won’t be rotor got damaged. He states that because corrosion caused it that the warranty won’t cover it. There is not vehicle at 18k miles that needs breaks. There was clearly a defect and should’ve been covered by the warranty along with the fact that my car “consumes” oil. This is a brand new vehicle that I purchased. Worse mistake of my life to buy a VW and I will be sure to let anyone I know about it too. Also why would a technician even try to pin the cause of my break pad issue on corrosion because I have paperwork from my 9k oil change and the pad was fine at 10mm. How can they differentiate corrosion vs defect? This vehicle has major issues and I’m disgusted. I’m taking the back up that I have to Channel 7 and hope they will help so at least someone else won’t have the same horrible experience as me.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair