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Silko VW of Easton

(551 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (508) 232-6153 (508) 232-6153
Used (508) 232-6186 (508) 232-6186
Service (508) 232-4933 (508) 232-4933

Reviews

(551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silko VW of Easton from DealerRater.

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Excellent communication with prompt and polite

Excellent communication with prompt and polite interaction. We were treated courteously and professionally st all times. We are 'sold' on Silko! Keep up the fantastic work!! Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service for my car was excellent!

The service for my car was excellent! Time was good and employees were polite and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amazing team.

Amazing team. They did a great job on my deal e 100% recommended. Very nice store

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan was great and checking me in for my oil change and

Dan was great and checking me in for my oil change and also cashing me out when I came to pickup my car. Thank you very much

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had an 11am service appointment.

Had an 11am service appointment. Dan took the car in right away. Issue was an oil leak. Service techs found oil drain plug needed to be tightened. Issue was resolved and I was on my way. Thank you for an honest and quick repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to schedule appointment on line.

Easy to schedule appointment on line. Friendly, courteous employees did a thorough job on my Atlas! I’ve gone here for all service since I bought my Atlas in Feb 2023! Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The shop was great.

The shop was great. The oil change was quick after the cool down. Overall the visit was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Solid staff / timely service and answered all questions.

Solid staff / timely service and answered all questions.. did a great job. I would def recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Silko has a professional service department with

Silko has a professional service department with knowledgeable staff. Jeff is a great addition to the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have a 2022 Tiguan and a few months ago I had to accept

I have a 2022 Tiguan and a few months ago I had to accept the fact that my new vehicle burns oil and that every time I fill my gas tank I also need to check to make sure I have oil in the engine. Now I go back for another oil change at 18k miles and Jeff tells me my left break pad is at 3mm and that it needs to be replaced along won’t be rotor got damaged. He states that because corrosion caused it that the warranty won’t cover it. There is not vehicle at 18k miles that needs breaks. There was clearly a defect and should’ve been covered by the warranty along with the fact that my car “consumes” oil. This is a brand new vehicle that I purchased. Worse mistake of my life to buy a VW and I will be sure to let anyone I know about it too. Also why would a technician even try to pin the cause of my break pad issue on corrosion because I have paperwork from my 9k oil change and the pad was fine at 10mm. How can they differentiate corrosion vs defect? This vehicle has major issues and I’m disgusted. I’m taking the back up that I have to Channel 7 and hope they will help so at least someone else won’t have the same horrible experience as me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.