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D-Patrick Lebanon Ford

(222 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–4:30pm
Tuesday 8:00am–7:00pm 7:00am–4:30pm
Wednesday 8:00am–7:00pm 7:00am–4:30pm
Thursday 8:00am–7:00pm 7:00am–4:30pm
Friday 8:00am–7:00pm 7:00am–4:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (877) 475-5224 (877) 475-5224
Used (877) 479-1807 (877) 479-1807
Service (877) 480-7657 (877) 480-7657

Reviews

(222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D-Patrick Lebanon Ford from DealerRater.

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Very pleased with Jon Sheets our salesman.

Very pleased with Jon Sheets our salesman. He stayed in touch after initial visit and let us know when something came on the lot that we maybe interested in. He was very friendly, knowledgeable and answered all of our many questions. Well worth the drive from the southside of Indianapolis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're very proud of Jon for exceeding your expectations and kept you inform and was able to answered all your questions. He will be honored to help you again in the future. Happy Driving!

Michael was very helpful from start to finish.

Michael was very helpful from start to finish. Car looks fantastic. Very pleased and happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Diana, thank you for rating your visit! We're proud to hear Michael was so helpful and gave you excellent customer service. We will be honored to help you again in the future. Happy Driving!

Everyone was so friendly and welcoming.

Everyone was so friendly and welcoming. They started on my car on time and had me out of there by the estimated time. The waiting area was comfortable. I'd definitely come back for service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're happy to hear our team didn't take too much of your time and even that time was a comfortable time for you. We will be honored to help you again in the future. Happy Driving!

Debbie is the best around!

Debbie is the best around!! Always great to work with and very helpful to her customers. We love her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Friendly staff.

Very Friendly staff. Went in to do some recalled repairs and they fixed another item that I was not aware was even an issue, at no cost. Highly recommend their service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're very happy to hear team was able to take care of that issue for at no cost. D-Patrick wants our guest to stay safe on the road and it's good that it was taken care of soon as it was found. We will be honored to help you again in the future. Happy Driving!

It’s refreshing to have found a dealership that wants to

It’s refreshing to have found a dealership that wants to help their customers! Each time I have brought my vehicle in for service the team never disappoints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tyler, thank you for rating your visit! We're very glad to hear our team gave you excellent service. We're always happy to help out our customers and make sure you're safe on the road. Happy Driving!

Terrific service, service department was on time, with

Terrific service, service department was on time, with friendly staff. Communicated my cars service needs with me. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kspencer, thank you for rating your visit! We're very to hear our team was able to take good care of your vehicle and made sure to inform you about service needs. We will be honored to help you again in the future. Happy Driving!

I arrived early,and I got right in.

I arrived early,and I got right in. Sevice was quick and professional. I always take my car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're happy to hear our team was able to take care of your vehicle while we didn't take care of your time. We're also proud of our team have earned you trust and be honored to help you again in the future. Happy Driving!

Always treats us like family.

Always treats us like family. First time oil and tire rotation. Very happy about service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi bill, Thank you for rating your visit! We're happy to hear you choose us for service. We're glad our team continues to meet your expectations. We will be honored to help you again in the future. Happy Driving!

Great communication as always and never any surprises on

Great communication as always and never any surprises on the bill. Happy that we have them in our community.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're happy to hear our team continues to meet your expectations and remain transparent. We will be honored to continue helping you in the future. Happy Driving