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Kahlo Chrysler Jeep Dodge RAM

(489 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00am
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 397-6134 (866) 397-6134
Used (866) 825-5498 (866) 825-5498
Service (866) 825-6047 (866) 825-6047

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying a car was so easy!

Buying a car was so easy! They really took great care of us here and I highly recommend to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Inquired from out of state on a car + trade-in.

Inquired from out of state on a car + trade-in. Grant was quick responsive, kind, and easy to work with. Worked with Steph deeper into the buying process and he was excellent. Knowledgeable, very on top of his work, and very communicative. Great team to work together with, never once came off as pushy which is a rarity dealing with dealerships nowadays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I appreciated the great customer service and ease of my

I appreciated the great customer service and ease of my new Jeep purchase. I recommend dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience buying my new car from Wayne and David.

Great experience buying my new car from Wayne and David. Easy process and easy trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean QUICK SERVICE.

Clean QUICK SERVICE. THE PEOPLE WERE PROFESSIONAL AND AWARE OF THE SITUATION. THE SERVICE WAS COMPLETE CORRECTLY. THANKS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rance was great (again).

Rance was great (again). Smooth, easy and fast process. Zero pressure. Very knowledgeable about the vehicle. Overall fantastic experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience with Zach, he was very helpful , and

Good experience with Zach, he was very helpful , and explain the process of the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Picked up Jeep floor mats and had windshield simonized.

Picked up Jeep floor mats and had windshield simonized. Quick service. Grant Tweedy is my representative. He did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible service.

Horrible service. Delayed my service. Continuously offered me callbacks on service status. Did not receive callbacks. After 5 attempts to get a status, the manager informed me that my tech walked out in the middle of my service. I will never do business with them again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize for the poor service and lack of communication you experienced. This is unacceptable and not how we operate. Please contact me directly to discuss this further. BJ Holmes, General Manager, 330-354-6823

I have always been satisfied with my dealer but this time

I have always been satisfied with my dealer but this time I was very disappointed. The car had other issues that I wanted to be checked one which they already know since the cars have been recalled to fix the problem. They just said all they could do that day was oil change no indication as to when the car should be brought in for the instrument cluster lights

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.