Reviews
Very professional , courteous & timely in the service.
Very professional , courteous & timely in the service. Kept me informed the whole time. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm so glad I went to Glassman, I wouldn't trust my
I'm so glad I went to Glassman, I wouldn't trust my vehicle to anyone else. Thank You Glassman!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for an oil change, and they were also able to
Went in for an oil change, and they were also able to look into a problem, without having to make another appointment.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was pleasantly surprised by the quality of service.
I was pleasantly surprised by the quality of service. Matt assisted & had another young man take over & both of them were fantastic 👏.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Liz was fantastic.
Liz was fantastic. The communication between body shop managers Was horrific. I picked up my car it was not safe to drive. complete break down in most everything. My car went in January 10th. It’s still there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience, very helpful, and reliable in providing
Great experience, very helpful, and reliable in providing information in a timely manner to customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Saw a car priced way under market, sold as is, no
Saw a car priced way under market, sold as is, no guarantee. Wanted to speak with somebody before taking a test drive (coming from the West side of the state) due to one of the pictures showing the check engine light on. They were unwilling to discuss the car until I came for a test drive.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bait and switch!
Bait and switch! Spoke to a salesman Hasina and told him what we were looking for with a budget of $35k. He sent me the vehicle we were looking for with a sticker sale price of $36K. I thought ok that’s in range even after adding tax. After about two hours of time jumping through all the hoops to purchase he sent me a OTD price of $44k, starting with a sales price of $38k and about $3800 worth of accessories that he couldn’t tell me what they even were. Wasted 2 hours of our time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I live in Chicago and purchased a car for a relative in 2
I live in Chicago and purchased a car for a relative in 2 days!!!! So easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The facilities are clean with many amenities, the people
The facilities are clean with many amenities, the people are courteous and there’s a high level of efficiency
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car