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Glassman Automotive Group, Inc

(2,029 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,029 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Service staff very courteous, friendly and knowledgeable.

Service staff very courteous, friendly and knowledgeable. Was able to get vehicle serviced in a timely manner. Waiting area very clean and coffee a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very personalized attention.

Very personalized attention. Pleasant experience by all. Can't say anything about the car yet. Hope we got a good deal, but hard to say. Hope the Service department is as good with customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I was closing and at the finance part I believe his

When I was closing and at the finance part I believe his name was Jay Because we didn’t want any of the extra packages you offer ( I have insurance) He was a little upset at us handed the iPad and said “You had your chance” I was really put off with that comment !!!!!! I did tell him he was RUDE!!! I would have left your dealership and went to another one if I had more time. Ryan did a great job helping pick out the right car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a xxxx up but they took care of problem

Had a xxxx up but they took care of problem professionally. Very pleased with manage Dan and his team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience at Glassman Subaru.

Had a great experience at Glassman Subaru. The process for buying a new car was relatively quick and painless, and the staff was all professional and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was greeted with warmth and polite ness throughout the

I was greeted with warmth and polite ness throughout the introduction and sales process. I would recommend Glassman to other potential auto buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Meaghan and the finance manager(her name escapes me,

Meaghan and the finance manager(her name escapes me, apologies) were both very friendly, knowledgeable and extremely professional. All ina all, a pleasant, smooth, experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Roy R.

Roy R. helped me during my visit. Everything was timely and made for a smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is big with lots of cars on the lot.

The dealership is big with lots of cars on the lot. The service people are helpful and accommodating. However, the customer waiting area needs serious upgrading.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was a very positive experience.

This was a very positive experience. I love my new car and I was treated wonderfully by everyone I interacted with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.