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Glassman Automotive Group, Inc

(2,052 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Very professional and courteous.

Very professional and courteous. They definitely keep you updated on what’s going on with your car and how long everything will take.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was satisfied with my experience.

Was satisfied with my experience. No surprises. Everyone was friendly and work was done on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This service dept was super professional and helpful.

This service dept was super professional and helpful. We were from out of state and they worked with us to get my new car serviced. They went above and beyond to get us taken care of. Perfect job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sa’avon took great care of me.

Sa’avon took great care of me. Responsive, polite and a pleasure to work with. I am very happy with Glassman service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciated the great customer service provided by

I appreciated the great customer service provided by Josie. A the shuttle ride back to my residence was very welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Advisor Adam Wiltscheck explained what maintenance

Advisor Adam Wiltscheck explained what maintenance services were recommended at the mileage level of my vehicle. He gave me an accurate time estimate and kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We Came To Glassman Kia For Service On Our 2020 Kia The

We Came To Glassman Kia For Service On Our 2020 Kia The Service Technician Sa,von Thomas Helped Us With All Our Concerns We Are Very Happy With The Service Experience From Glassman Kia,s Service Department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great auto tech support & customer service help.

Great auto tech support & customer service help. The service was fast with curtious follow up call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was fairly quick and simple to get an appointment and

It was fairly quick and simple to get an appointment and my car was ready same day. The mechanic servicing me communicated during the process and was very professional yet friendly. The facility was much cleaner and organized than some other dealer service centers I have been in which was a very nice surprise. Despite having a very high priced quote after dropping off my car they did not charge me the full amount as I was expecting them to. Overall Glassman of Southfield is a very well kept and run dealership. I will be returning and purchasing my next vehicle from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was very professional,

The service department was very professional, knowledgeable and fast. The 2 service guys were able informative about the outlander. They kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.