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Glassman Automotive Group, Inc

(2,105 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Very happy with the whole experience of trading in old

Very happy with the whole experience of trading in old car and buying a used kia soul! The minute you walk in dealership your welcome with open arms! Everyone is so willing to help you and go that extra mile to do so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very happy that we could trade in our old car

We were very happy that we could trade in our old car and buy a used car that exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took my vehicle in for scheduled service and appointment

Took my vehicle in for scheduled service and appointment got corrupted and no appointment on the day I arrived. Service advisors were awesome and accommodating as they were able to fit me in and were still able to get everything done in under 3 hours which was excellent given how busy they were. Plus I received the vehicle back washed and looking great! I would definitely recommend Glassman Service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Savon was wonder and helped me so much.

Savon was wonder and helped me so much. He is a great asset to your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with the service department was great!

My experience with the service department was great! Everyone was very pleasant and professional. The service person that waited on me was very thorough. Sorry I forget his name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Savon was great!

Savon was great! The service was completed a lot faster than I expected. I'm very satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and professional staff: answer all my questions.

Friendly and professional staff: answer all my questions. Service was clean and they returned vehicle clean. Returned vehicle as stated in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sa'Von was absolutely helpful, professional, and

Sa'Von was absolutely helpful, professional, and courteous! The staff was friendly, as well as shuttle drivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first experience wasn’t good.

My first experience wasn’t good. But this experience was excellent Josie is the best I appreciate her taking the time to explain the recalls on my suv and I received a courtesy text and she just gave me excellent customer service thanks Josie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.