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Glassman Automotive Group, Inc

(2,105 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Prompt, competent, nice waiting area.

Prompt, competent, nice waiting area. '] This form is stupid, however, nothing is marked in red

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Crystal was wonderful-She spent a lot of time w/ us -she

Crystal was wonderful-She spent a lot of time w/ us -she went out of her way to call the bank about the paid off loan- She was friendly and was a great sales person! Would definitely get another car from Crystal!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Edward was fantastic to work with!

Edward was fantastic to work with! He made sure he knew what I was really looking for and made it all happen easily. I’ll definitely look forward to working with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always courteous, timely and professional.

Always courteous, timely and professional. A little pushy making me adhere to a 15 word minimum telling them how much I respect, love and cherish my friendship with them but that’s okay I’m retired and I have a few extra minutes to devote to this memo. I drive all the way out there to get excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They contacted me regarding the recall and I made

They contacted me regarding the recall and I made appointment, and the service wait time was less than what I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is always pretty quick, very kind

The dealership is always pretty quick, very kind personnel, and very accommodating. Overall good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Loved the indoor show room.

Loved the indoor show room. All the staff were courteous and professional. Very pleasant buying experience. Did actually buy a Mitsubishi Outlander which was not available in the dropdown menu for this review...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent, ,timely and professional .

Excellent, ,timely and professional . Took care of problems and maintained communication at all stages of repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and super easy process to buy a car.

Great service and super easy process to buy a car. Crystal was knowledgeable about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was very good.

Everything was very good. Everything was very good. Everything was very good. Everything was very good. Everything was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.