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BMW of Farmington Hills

(918 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (248) 479-6194 (248) 479-6194
Used (248) 919-2040 (248) 919-2040
Service (248) 919-2050 (248) 919-2050

Reviews

(918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Farmington Hills from DealerRater.

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Outstanding, both in sales and particularly in Service....

Outstanding, both in sales and particularly in Service. Chad Rossetter has been my rep for 11 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shapack, reviews like this give us motivation and help us ensure we provide high-quality care.

Great customer service! Llir was a straight forward and...

Great customer service! Llir was a straight forward and great to work with thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Makki, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

Highly recommend working with Jason Betts at BMW of...

Highly recommend working with Jason Betts at BMW of Farmington Hills. Very confident that I'm getting the services I need when working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Todd, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Erhard BMW of Farmington Hills always take great care of...

Erhard BMW of Farmington Hills always take great care of me. I've been dealing with this dealership for many years and have never had a bad experience. Great communication and Chad Rossetter is wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kat, thank you for your kind words and this wonderful review!

Always exceeds expectations...from start to finish....

Always exceeds expectations...from start to finish. Everyone and everything works out as promised... no surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisarx, thank you for your kind words and this wonderful review!

This is connection with a service appointment, Chad in...

This is connection with a service appointment, Chad in Service is absolutely a pleasure to work with, he was responsive and spent time looking at my car with the service techs. He is a great guy, 10/10 recommend their service group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Q, thank you for your kind words and this wonderful review!

Eddie and Ken are fantastic! Their level of detailed...

Eddie and Ken are fantastic! Their level of detailed attention to my car was greatly appreciated and their customer service goes above and beyond any other dealership that I have been to before. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa S, thank you for your kind words and this wonderful review!

Jason is the best always take care of our car hands down....

Jason is the best always take care of our car hands down. In and out in no time thanks again for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Justcool10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

Service is excellent, been going to them for the last 15+...

Service is excellent, been going to them for the last 15+ years Proper analysis and repair of issue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ravi.dose, reviews like this give us motivation and help us ensure we provide high-quality care.

Excellent Service and staff ... It was an easy come and...

Excellent Service and staff ... It was an easy come and easy go on time delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!