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Meet Cody Spencer

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Client Advisor
(2 reviews)

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Reviews

I was extremely satisfied with the level of customer

I was extremely satisfied with the level of customer service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is unmatched—he truly made me feel like a valued customer and went above and beyond, providing a true white-glove experience. Rob, the sales manager, is always easy to work with, very transparent, and genuinely committed to making the entire process smooth and stress-free. His professionalism and willingness to accommodate my needs made a big difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Kevin! We greatly appreciate your feedback and are thrilled to hear about your positive experiences with Ryan and Alonso at BMW of Farmington Hills. It’s wonderful to know that our team's dedication to providing exceptional service and a white-glove experience made such an impact on you. We look forward to assisting you again in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

Would highly recommend BMW Farmington Hills.

Would highly recommend BMW Farmington Hills. Cody was very friendly, helpful and informative every step of the way. Test drive to purchase went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We greatly appreciate your recommendation of BMW of Farmington Hills. It's fantastic to hear that Cody provided you with friendly and informative service throughout your experience, from the test drive to your purchase. We hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com