Reviews
Svc Advisor, Dale Burnhart immediately took my vehicle in
Svc Advisor, Dale Burnhart immediately took my vehicle in for service without an appointment. Very patient & meticulous with questions regarding my vehicle's problem. He was thorough, courteous & professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Kulcsar, we're so glad that we were able to go above and beyond your expectations! John, thank you for letting us know that Dale took top-notch care of you; we will be sure to pass along your kind words! Enjoy the rest of your week!
Excellent service, very friendly and knowledgeable staff.
Excellent service, very friendly and knowledgeable staff. Would definitely go back. Highly recommend! First time going to Toyota of Kent and I was very impressed with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jinene Studzinski, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
good fast service.
good fast service. nice clesn facility. Staff efficient, friendly and knows the subject. Easy to get an appointment. nice that they wash the car. i recomend Toyota of Kent if you have a toyots
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Robert Bulford, thank you; we appreciate your feedback. We're glad to hear our team was friendly and took wonderful care of you! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!
Overall, I will not take my truck anywhere else!
Overall, I will not take my truck anywhere else! Any question I have they answer it no problem if I don?t understand you?re going to further explanation until I do comprehend! Everybody is genuinely so kind and eager to assist! Overall, I?d have to say the bathrooms were my least favorable experience ha ha, but who?s genuinely looking at the bathrooms I?m trying to purchase a car? Thank you, Toyota of Kent for making purchasing car and maintaining a car so painless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alyssa Smith, we're glad you had such a wonderful experience with us here at Toyota of Kent! Thank you very much for the high praise and kind words; we will be sure to pass it along the the entire crew. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and have a stellar day!
Great customer service.
Great customer service. A a a a a a as a a a a a a a as a a a a a a a a as
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David Danko, we are so pleased you enjoyed your visit to Toyota of Kent! Until next time; take care!
We had stopped in earlier in the week to discuss
We had stopped in earlier in the week to discuss purchasing a new grand Highlander hybrid. The salesperson stayed in touch throughout the week and by Friday they surprised us with a car we could drive home that night! We thought we would be waiting weeks before getting the car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimb, we're so glad that we were able to go above and beyond your expectations! Thank you for the wonderful review; we hope you enjoy the rest of your week!
I've been a customer for about 33 years and have always
I've been a customer for about 33 years and have always been treated great and always had great service. I've always recommended my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Karl Barkey, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very pleased with the courteous an efficient service.
Very pleased with the courteous an efficient service. The service advisor alerted me to review my email for possible savings reward an I was able to save $10. She also checked vehicle service record and found tire installation service record that entitled me to free tirebrotation: really appreciated her effort in saving me money on this maintenance service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Freddie Massey, Thank you for this wonderful review. We're so glad that we were able to go above and beyond your expectations! Enjoy the rest of your day!
I test drove a Sienna in late January, but wasn't ready
I test drove a Sienna in late January, but wasn't ready to make a purchase then. Ryan was patient with me while I was working through some things and deciding how I wanted to proceed. Once I was ready to buy, I walked in at 5:15 and drove off the lot with my Sienna at before 7:00. As pain free as buying a new car could be!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chad Mullins, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear that Ryan took top-notch care of you! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care and have a fantastic day!
I was very impressed with my experience at Toyota of
I was very impressed with my experience at Toyota of Kent. The dealer that worked with me was very helpful and informative. Everyone there was very nice and professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charleigh, thank you for your kind review and we're glad to hear that you found our team helpful, professional and nice! We are happy to pass along your comments to the team here at Toyota of Kent. Take care and enjoy the rest of your week!