Reviews
Write a reviewNew ram purchase
Went in to look at new trucks and walked out as a new owner of a 2012 ram with a hemi 4X4. The dealership was awesome a very pleasant experience and very quick process with the paperwork which was very good. Heather Patterson was a great saleswoman. Even after the purchase she called toake sure I was happy with the experience and new vehicle. Also I called and asked her for touch up paint and she immediately returned my call and said the paint was ready for me to pick up! Overall very very happy and would recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experiance
This is my second car purchased from Bob Brady, and I delt with Chantell Hilton both times. She helped us out in getting the best financing available and finding the vehicle we wanted. We live 80 miles from the dealership and drove there just to deal with Chantell. Great expiriance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
bob brady auto mall
all the sales people were very polite and helpful and made the buying a car go very easy and was very satisfied and would buy again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My First Solo Purchase
Have been look for a new vehicle for a few weeks. Bob Brady's Auto Mall in Decatur, IL we're the only one's willing to see what they could do to help me purchase a vehicle on my own. I met with Shawn Woods and was very surprised that with my credit not being so good, that I would leave with the kind of vehicle that I wanted. I was not expecting them to be so willing to help me improve my credit rating. I'm very grateful for the help and advise that I received from Shawn. They were willing to work with me to get me into a vehicle that I was looking for and able to afford. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST expediences ever
I WAS NOT REALLY SEARCHING FOR A CAR BUT I HAD HAD IT WITH REPAIRS ON MY OLD CARS AND MAKING A PAYMENT I WENT INTO BOB BRADY AUTO MALL AND SPOKE WITH CHANTEL I LEFT WITH NO MORE REPAIRS AND A BRAND NEW CAR VERY FRIENDLY SERVICES AND A SMILE ON MY FACE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chantell Hilton
I was so impressed with the service I got from Ms. Hilton. She was so polite and very friendly. She went above and beyond to make sure I was satifised with my vehicle. Kudos for Chantell. I would recommend all my friends to her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy First Rate Dealer
Lamonte Wilder sold us a Honda Pilot. He was very professional, answered all of our concerns, made our experience of buying a vehicle the best we have ever had. I would recomend him to anyone. We would buy from him and Bob Brady Auto Mall in Decatur Ill. again. First Rate Dealership.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Brady
Bob Brady was a little ways away from the house. After driving for 2hours we were not disappointed:-) Chantell Hinton was awesome!!! I will tell all my friends about you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Purchase
I went to Bob Brady and what an awesome experience I had. I went there thinking that I would be able to get a used car and walked out with a 2012 with the help of Chantell Hilton!!!! Thank you so much for all that you did to get us in our new car. LAV
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought new car
Go see Alex Wiggins. He is a great salesman. This is the best shopping experience I have had when purchasing a new vehicle. No hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase