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Bob Brady Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Bob Brady Auto Mall is definitely the place to shop if your looking for a new or used vehicle. Not only do they have many choices but they also have good customer service. Sales man Brandon Lynch made the buying process very easy and stress free. All around a very good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service but Hateful Stacy

Just for reference to higher-up staff: we had a HORRIBLE experience with Stacy. She not only liked to us but made it a horrible experience to bring back our recently purchased brand new Chrysler. I hope someone changes staff out there after what we had to go through: false information, wasted time, and hatefulness.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They did a great job.

They did a great job and I would send my friend there to buy a car or truck very nice person to deal with and the vechiles are very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Colorado RED Renegade

I’m shopping for my first car and on a budget. Bob Brady motors has been very accommodating and flexible. After thorough deliberation with these great guys (Alex&Rey), I got my dream car and within my set budget, they walked me through the process with patience and ease. Find them when you drop by Bob Brady, Decatur. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Waste of time

Drove 1.5 hour to come in after being told by Tiffany the bank had approved us. We got there and was told that since it was my husband who was also approve for the loan making the money and not me we couldn’t get approve. Waste of my time, gas, and energy. Will not go there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Good service...

Good service my car was completed as promised and the service center was very pleasant and helpful. Appreciate the shuttle service to thank you s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car Shopping

I came in and got the exact vehicle I told them I wanted. Tiffany was helpful and informative and they were willing to work with me. Thank you to the Bob Brady team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Car

I was looking for a smaller vehicle due to gas mileage . So called Bob Brady and Todd called me back and was very helpful with helping me get a brand new car due to my upside down equity. Thanks Todd and crew, I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Shopping

I have been trying to get a vehicle for over a year now with no luck. Today I got the car of my dream thanks to Tiffany and the Bob Brady team. I can't say thank you enough!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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shopping for NEW car

tiffany was very nice and helpful she helped its out to get what we want she was very polite she was very respectful very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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