Reviews
Write a reviewGreat experience
Bob Brady Auto Mall is definitely the place to shop if your looking for a new or used vehicle. Not only do they have many choices but they also have good customer service. Sales man Brandon Lynch made the buying process very easy and stress free. All around a very good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service but Hateful Stacy
Just for reference to higher-up staff: we had a HORRIBLE experience with Stacy. She not only liked to us but made it a horrible experience to bring back our recently purchased brand new Chrysler. I hope someone changes staff out there after what we had to go through: false information, wasted time, and hatefulness.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They did a great job.
They did a great job and I would send my friend there to buy a car or truck very nice person to deal with and the vechiles are very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Colorado RED Renegade
I’m shopping for my first car and on a budget. Bob Brady motors has been very accommodating and flexible. After thorough deliberation with these great guys (Alex&Rey), I got my dream car and within my set budget, they walked me through the process with patience and ease. Find them when you drop by Bob Brady, Decatur. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Waste of time
Drove 1.5 hour to come in after being told by Tiffany the bank had approved us. We got there and was told that since it was my husband who was also approve for the loan making the money and not me we couldn’t get approve. Waste of my time, gas, and energy. Will not go there again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Good service...
Good service my car was completed as promised and the service center was very pleasant and helpful. Appreciate the shuttle service to thank you s.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Shopping
I came in and got the exact vehicle I told them I wanted. Tiffany was helpful and informative and they were willing to work with me. Thank you to the Bob Brady team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Car
I was looking for a smaller vehicle due to gas mileage . So called Bob Brady and Todd called me back and was very helpful with helping me get a brand new car due to my upside down equity. Thanks Todd and crew, I am very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Shopping
I have been trying to get a vehicle for over a year now with no luck. Today I got the car of my dream thanks to Tiffany and the Bob Brady team. I can't say thank you enough!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
shopping for NEW car
tiffany was very nice and helpful she helped its out to get what we want she was very polite she was very respectful very friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase